Issue Issue Enabling Firewall Rules Management

[Dimitrios]

Hi,

I'm having issue enabling firewall rules management on a brand new installation.
I haven't modified the default rules.
I haven't added any domain yet.

Just try to enable Firewall

Version: Plesk Obsidian v18.0.27_build1800200522.12 os_Ubuntu 18.04

Every time I try to enable firewall I get the following errors:

1) Can't Open the Page https://xxx.xxx.xxx.xxx/plesk/modules/firewall/enable?token=xxxxxxxxx
2) Error: Permission denied.
3) Error: The firewall rules management has not been enabled.
4) The firewall rules management has not been enabled

I followed the following guides:

Plesk Help Center

support.plesk.com

Unable to activate Plesk Firewall: Error: The firewall rules management has not been enabled

Applicable to: Plesk Obsidian for Linux Symptoms Unable to activate the Plesk Firewall by pressing the Enable Firewall Rules Management button in Plesk > Tools & Settings > Firewall,...

support.plesk.com

so far no success

Thank you advance

 

[Martin Dias]

check:

Plesk Help Center

support.plesk.com

if that also does not help I would suggest opening a support ticket:

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com