Issues with email login name after upgrade to 8.4

[DjFarout]

I upgraded last night, and now my email accounts have to use the full POP3/IMAP name. Even though I have it set to the short name. I changed it back and forth a few times to test it out. The weird thing it doesn't effect webmail logins. Only POP3/IMAP users have a problem(it could that webmail adds the domain name in the login script).

Does anyone have any ideas on how to fix this??

Thanks in advance.

 

[DjFarout]

So I also realized I'm getting 2 emails of the same message.

 

[mr_c]

I've done this to fix that problem before:

1. Re-enable the use of shortnames in Plesk (paste this in a root SSH session):

mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e"update misc set val='enabled' where param='allow_short_pop3_names';"

2. Have Plesk return mailboxes to their default values (copy paste this in root SSH session. It may take a minute):

/usr/local/psa/admin/sbin/mchk -v


See this thread for more details:
http://forum.swsoft.com/showpost.php?p=109800&postcount=7

 

[DjFarout]

That didn't work...

 

[DjFarout]

I had a fix for a while... then it broke again

I did this from (http://forum.swsoft.com/showthread.php?t=52609&page=3)

If you use "short names", check that there is a "SHORTNAMES=1" line in your /etc/courier-imap/imapd, imapd-ssl, pop3d, pop3d-ssl files. If it's missing, add it to the end of each file and restart courier-imap service.

Which fixed both of my problems... then about 2-3 hours later.. I started getting double emails again. I checked all files again to make sure nothing happened to them... and they were fine.

So I restarted the courier-imap service and this time I also did qmail.

Well that fixed the problem(for now...)

Has anyone seen this problem else where?

Also I have CentOS 3.6 with the following installed

# rpm -qa | grep psa | grep qmail

psa-qmail-rblsmtpd-0.70-cos3.build84080514.18
psa-qmail-1.03-cos3.build84080425.19

# rpm -qa | grep psa | grep -v 840

psa-mod-fcgid-configurator-1.0-13
psa-ruby-1.8.6-200703301044
psa-ruby-activerecord-1.15.3-200703301447
psa-ruby-rake-0.7.1-200703301700
psa-sbm3-5.0-13
psa-sbm2-1.0-49
psa-boost-1.32.0-7.centos3.6
psa-mod_fcgid-1.10-3
psa-ruby-activesupport-1.4.2-200703301446
psa-ruby-actionmailer-1.3.3-200703301448
psa-ruby-actionwebservice-1.2.3-200703301449
psa-ruby-mysql-2.7-200703301158
psa-ruby-rails-1.2.2-200703301626
psa-pear-1.4.9-20060517.1
psa-sbm-1.1-35
frontpage-5.0-72psa.centos3.6
safecat-1.12-4psa
psa-autoinstaller-3.3.1-build33080407.16
drweb-base-4.33-rh5_psa
psa-predb-8.1.0-centos3.6.build81061213.17
psa-fcgi-2.4.0-1
psacct-6.3.2-36.rhel3
psa-ruby-actionpack-1.13.3-200703301448
psa-ruby-fcgi-0.8.7-200703301158

 

[Ragefast]

Hello,

It may be a wild guess, but since something like that happened to me when I upgraded from 8.1 to 8.2, so it may be worth to check.

I would guess you have 2 mail accounts with the same password. Plesk doesn't allow 2 accounts with the same password while in short login mode. Unfortunately, Horde doesn't have that care. Also the system doesn't complain until you do a major update, like you seem to have done.

Unfortunately I don't have the script I used to check for duplicate mailname+password, but it shouldn't be hard to do a small sql script to verify that. Once you find it, change the password of that user and you should be able to reactivate short login in Plesk.

Just my experience, hope it shed some light.

 

[DjFarout]

Hi Ragefast,
Thanks for the post... but my email addresses use different usernames/passwords.

 

[DjFarout]

The problem was fixed. I found out it had to do with 4PSA's SpamGuardian. I had to update to the latest version.

Thanks for all the help!!