I'm sorry for my outbursts. Since Plesk 8.x I've never have done an upgrade without a problem, there is always something. I've once have created all from scratch, so no backups, etc. and from that version to the next it was all screwed up again. I'm was getting really frustrated with this product. Once you've got it running don't do anything because it's going to mess up you day. I've got it running btw, I've manually placed the e-mails in it's folders and changed rights. I've restored a backup three times and all my clients have a running website again, one of my sites is missing in action but I'm working on that. I'll hope Parallels will have an update available very soon so we can function as lab rats yet again. I know... multiple OS's, configurations, etc. make it hard to satisfy everyone, that's okay with me as long as they don't keep dissapointing me.