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Question let's encrypt TXT record and nameserver-problem

SiegbertG

New Pleskian
Server operating system version
Ubuntu 24.04
Plesk version and microupdate number
Plesk Obsidian Version 18.0.66
Hello,

I am using the plesk DNS bind and Plesk nameserver for a subdomain. To create a cetificate let's encrypt needs a TXT-record _acme-challenge.
For a new domain/subdomain I always have to create such a TXT in the adminitration-panel of the server (using the nameserver of the provider). If I create the TXT-record only in the Plesk DNS-settings I get a message, that there is a wrong TXT-record "google-site-verification" (that is from the domain, not from subdomain and is located in the DNS-settings of the provider) or that no _acme-challenge TXT record could be found.

What am I doing wrong here?

As a workaround I create the same subdomain in the providers panel, setup the TXT-record and delete the subdomain in the provider panel after getting the let's encrypt-certifcate. But I think this is not the way it schould work :).

best regards
Siegbert
 
Your DNS setup isn't entirely clear to me, but it sounds like you're managing your DNS externally. If that's the case you'll (manually) need to add the TXT-record _acme-challenge to the external DNS.

Note that DNS verification for Let's Encrypt certificates is only needed when using the wildcard DNS option. If you re-issue a certificate in Plesk and disable the wildcard option the verification is done via HTTP.
 
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