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Limit has been exceeded on domain

indi

New Pleskian
Hi, we are getting e-mails with warnings:

Limit has been exceeded on domain 'domain.com' owned by client 'client-name' (Contact name 'John Doe'):
Disk space usage: 2 817.54 MB
Disk space limit: 3 072.00 MB
Traffic: 1 443.29 MB/month
Traffic limit: Unlimited

The client have two domains, and if we check the client limit it says 7GB free of 10GB. So what limit has been exceeded??

Thanks for any answer!
 
I can add that the disk space usage is entirely incorrect. The client is using around 300MB of diskspace, including database and mail.
 
Hi,
got the same problem.
Client with one domain and 5GB Space.
Limit exeeded, but the client only uses 700mb incl. backup, htmlfiles, mail..........

Greets
 
Hi Guys,

You should check in plesk. Login as admin and go to "settings" the "general" > "Server settings"
Turn off backup in the disk calculations and then wait for plesk stats to run. This corrected disk usage on my clients accounts.
 
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