Question mail.mydomain.com & webmail.mydomain.com ssl errors

[Zakky]

Server operating system version

Ubuntu 22.04.4 LTS

Plesk version and microupdate number

18.0.62 #1

I added my domain to Plesk (mydomain.com) and configured all the basic settings, including the SSL certificate. Webmail opens fine, but mail.mydomain opens the default Plesk page. Is this how it's supposed to be, or is something wrong on my end?

 

[Kaspar@Plesk]

Hi there, mail.<mydomain> isn't used by Plesk, instead the main domain (so just mydomain.com) is secured for mail connections (IMAP, POP3, SMTP).

 

[Zakky]

Hi there, mail.<mydomain> isn't used by Plesk, instead the main domain (so just mydomain.com) is secured for mail connections (IMAP, POP3, SMTP).

Does this mean I can delete the A record for mail.myweb.com from my Plesk DNS settings ? I rented a server from Hetzner with Plesk pre-installed, and those records were there by default. Is it better to rent a server separately and manually install Plesk?

 

[Kaspar@Plesk]

There is no need to remove it, mail.<domain> is actually a quite common DNS record. Just not used by Plesk for secure mail connections. But if bothers you, you can delete it. If you do, make sure that your MX record(s) still point to a valid host.

 

[Zakky]

There is no need to remove it, mail.<domain> is actually a quite common DNS record. Just not used by Plesk for secure mail connections. But if bothers you, you can delete it. If you do, make sure that your MX record(s) still point to a valid host.

I just feel it's not quite right that I have a domain mail.mydomain.com opening up, which I didn't create, and it shows the default Plesk page for default websites.