• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Mail Problems

N

NovoTec

Guest
Hy,

on our Server: 1&1 root Suse9.3, Plesk 7.5.4, SpamAssas, Watchdog following problem happend:

One of our accounts cant send and accept nearly every mail. The last day only 2 mails of nearly 25 arrived.

The mail log:
Code:
Dec  6 21:28:23 h692735 qmail-queue: dwlib[9560]: mail: all addreses are uncheckable - need to skip scanning (by deny mode)
Dec  6 21:28:23 h692735 qmail-queue: dwlib[9560]: scan: the message(drweb.tmp.HtJUbS) sent by [email][email protected][/email] to [email][email protected][/email] should be passed without checks, because contains uncheckable addresses
Dec  6 21:28:23 h692735 qmail: 1133900903.703839 new msg 312376
Dec  6 21:28:23 h692735 qmail: 1133900903.703867 info msg 312376: bytes 16555 from <[email protected]> qp 9561 uid 2020
Dec  6 21:28:23 h692735 qmail: 1133900903.711383 starting delivery 56: msg 312376 to local [email][email protected][/email]
Dec  6 21:28:23 h692735 qmail: 1133900903.711402 status: local 1/10 remote 0/20
Dec  6 21:28:23 h692735 spamd[5563]: got connection over /tmp/spamd_full.sock 
Dec  6 21:28:23 h692735 spamd[5563]: handle_user: unable to find user '[email protected]'! 
Dec  6 21:28:23 h692735 spamd[5563]: processing message <[email protected]> for [email][email protected][/email]:110. 
Dec  6 21:28:26 h692735 spamd[5563]: clean message (0.5/7.0) for [email][email protected][/email]:110 in 2.3 seconds, 16555 bytes. 
Dec  6 21:28:26 h692735 spamd[5563]: result: .  0 - HTML_FONT_BIG,HTML_MESSAGE,HTML_TAG_EXIST_TBODY scantime=2.3,size=16555,mid=<[email protected]>,autolearn=no 
Dec  6 21:28:26 h692735 qmail: 1133900906.078728 delivery 56: success: did_1+0+2/did_0+0+1/
Dec  6 21:28:26 h692735 qmail: 1133900906.078768 status: local 0/10 remote 0/20
Dec  6 21:28:26 h692735 qmail: 1133900906.078782 end msg 312376
Dec  6 21:45:11 h692735 pop3d-ssl: LOGOUT, ip=[127.0.0.1]
Dec  6 21:45:11 h692735 pop3d: LOGOUT, ip=[127.0.0.1]
Dec  6 21:45:11 h692735 imapd: 1133901911.836348 LOGOUT, ip=[127.0.0.1], rcvd=12, sent=308, maildir=/
Dec  6 21:28:23 h692735 qmail-queue: dwlib[9560]: mail: all addreses are uncheckable - need to skip scanning (by deny mode)
Dec  6 21:28:23 h692735 qmail-queue: dwlib[9560]: scan: the message(drweb.tmp.HtJUbS) sent by [email][email protected][/email] to [email][email protected][/email] should be passed without checks, because contains uncheckable addresses
Dec  6 21:28:23 h692735 qmail: 1133900903.703839 new msg 312376
Dec  6 21:28:23 h692735 qmail: 1133900903.703867 info msg 312376: bytes 16555 from <[email protected]> qp 9561 uid 2020
Dec  6 21:28:23 h692735 qmail: 1133900903.711383 starting delivery 56: msg 312376 to local [email][email protected][/email]
Dec  6 21:28:23 h692735 qmail: 1133900903.711402 status: local 1/10 remote 0/20
Dec  6 21:28:23 h692735 spamd[5563]: got connection over /tmp/spamd_full.sock 
Dec  6 21:28:23 h692735 spamd[5563]: handle_user: unable to find user '[email protected]'! 
Dec  6 21:28:23 h692735 spamd[5563]: processing message <[email protected]> for [email][email protected][/email]:110. 
Dec  6 21:28:26 h692735 spamd[5563]: clean message (0.5/7.0) for [email][email protected][/email]:110 in 2.3 seconds, 16555 bytes. 
Dec  6 21:28:26 h692735 spamd[5563]: result: .  0 - HTML_FONT_BIG,HTML_MESSAGE,HTML_TAG_EXIST_TBODY scantime=2.3,size=16555,mid=<[email protected]>,autolearn=no 
Dec  6 21:28:26 h692735 qmail: 1133900906.078728 delivery 56: success: did_1+0+2/did_0+0+1/
Dec  6 21:28:26 h692735 qmail: 1133900906.078768 status: local 0/10 remote 0/20
Dec  6 21:28:26 h692735 qmail: 1133900906.078782 end msg 312376
Dec  6 21:45:11 h692735 pop3d-ssl: LOGOUT, ip=[127.0.0.1]
Dec  6 21:45:11 h692735 pop3d: LOGOUT, ip=[127.0.0.1]
Dec  6 21:45:11 h692735 imapd: 1133901911.836348 LOGOUT, ip=[127.0.0.1], rcvd=12, sent=308, maildir=/
Dec  6 21:45:11 h692735 imapd-ssl: 1133901911.837026 LOGOUT, ip=[127.0.0.1], rcvd=12, sent=310, maildir=/
Dec  6 21:45:11 h692735 imapd-ssl: 1133901911.837026 LOGOUT, ip=[127.0.0.1], rcvd=12, sent=310, maildir=/

What happens? THX
 
I am also getting a lot of these 'unable to find user' errors in maillog even though it's a valid email on the server.
 
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