MailGate Database

[jp_andino]

I would like to know where MailGate its storing the ticket information, I am having a lot of issues with the Help Desk and I want to wiped out all the tickets on the system.

Actually there's no way to removed closed tickets.

 

[botsman]

IT is stired in psa database.

Tables which starts with "tts"


E.g. In tts_tickets you can find all submitted tickets.