Resolved mailmng-server returns "bad lexical cast" error

[grAlex]

Hello,

Plesk version: 17.5.3 CentOS 7 1705170317.16

I've got a weird error and I hope you can help me with it:

[root@server bin]# ./mailmng-server  --get-mailbox-size-limit
Fatal error: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::bad_lexical_cast> >(bad lexical cast: source type value could not be interpreted as target)
Fatal error: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::bad_lexical_cast> >(bad lexical cast: source type value could not be interpreted as target)
[root@server bin]#

From panel logs I've got more details:

[2017-07-16 16:24:55] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/mailmng-server' '--get-max-letter-size'] with exit code [1]
[2017-07-16 16:24:55] ERR [1] '/usr/local/psa/admin/bin/mailmng-server' '--get-max-letter-size' failed with code 1.

stdout:
Fatal error: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::bad_lexical_cast> >(bad lexical cast: source type value could not be interpreted as target)


stderr:
Fatal error: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::bad_lexical_cast> >(bad lexical cast: source type value could not be interpreted as target)

[2017-07-16 16:24:59] ERR [panel] mailmng-server failed: Fatal error: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::bad_lexical_cast> >(bad lexical cast: source type value could not be interpreted as target):
0: /usr/local/psa/admin/plib/Service/Agent.php:219
        Service_Agent->execAndGetResponse(string 'mailmng-server', array, NULL null, array)
1: /usr/local/psa/admin/plib/Service/Driver/Mail/Plesk/Server/Abstract.php:251
        Service_Driver_Mail_Plesk_Server_Abstract->_callMailMng(string 'server', array, NULL null, array)
2: /usr/local/psa/admin/plib/Service/Driver/Mail/Plesk/Server/Abstract.php:273
        Service_Driver_Mail_Plesk_Server_Abstract->_callMailMngServer(array)
3: /usr/local/psa/admin/plib/Service/Driver/Mail/Plesk/Server/Abstract.php:90
        Service_Driver_Mail_Plesk_Server_Abstract->getMaxLetterSize()
4: /usr/local/psa/admin/htdocs/server/mail.php:407
        require(string '/usr/local/psa/admin/htdocs/server/mail.php')
5: /usr/local/psa/admin/htdocs/plesk.php:44
[2017-07-16 16:24:59] ERR [1] mailmng-server failed: Fatal error: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::bad_lexical_cast> >(bad lexical cast: source type value could not be interpreted as target)

[root@server plesk]#

strace fails with buffer overflow error:

*** buffer overflow detected ***: strace terminated
======= Backtrace: =========
/lib64/libc.so.6(__fortify_fail+0x37)[0x7fc8e7785077]
/lib64/libc.so.6(+0x10d230)[0x7fc8e7783230]
/lib64/libc.so.6(+0x10efe7)[0x7fc8e7784fe7]
strace[0x4040a1]
strace[0x416cfe]
strace[0x402706]
/lib64/libc.so.6(__libc_start_main+0xf5)[0x7fc8e7697b35]
strace[0x402929]
======= Memory map: ========
00400000-00469000 r-xp 00000000 09:02 6556626                            /usr/bin/strace
00668000-00669000 r--p 00068000 09:02 6556626                            /usr/bin/strace
00669000-0066a000 rw-p 00069000 09:02 6556626                            /usr/bin/strace
0066a000-0068c000 rw-p 00000000 00:00 0                                  [heap]
7fc8e7460000-7fc8e7475000 r-xp 00000000 09:02 6556484                    /usr/lib64/libgcc_s-4.8.5-20150702.so.1
7fc8e7475000-7fc8e7674000 ---p 00015000 09:02 6556484                    /usr/lib64/libgcc_s-4.8.5-20150702.so.1
7fc8e7674000-7fc8e7675000 r--p 00014000 09:02 6556484                    /usr/lib64/libgcc_s-4.8.5-20150702.so.1
7fc8e7675000-7fc8e7676000 rw-p 00015000 09:02 6556484                    /usr/lib64/libgcc_s-4.8.5-20150702.so.1
7fc8e7676000-7fc8e782d000 r-xp 00000000 09:02 6556597                    /usr/lib64/libc-2.17.so
7fc8e782d000-7fc8e7a2c000 ---p 001b7000 09:02 6556597                    /usr/lib64/libc-2.17.so
7fc8e7a2c000-7fc8e7a30000 r--p 001b6000 09:02 6556597                    /usr/lib64/libc-2.17.so
7fc8e7a30000-7fc8e7a32000 rw-p 001ba000 09:02 6556597                    /usr/lib64/libc-2.17.so
7fc8e7a32000-7fc8e7a37000 rw-p 00000000 00:00 0
7fc8e7a37000-7fc8e7a57000 r-xp 00000000 09:02 6555715                    /usr/lib64/ld-2.17.so
7fc8e7c48000-7fc8e7c4b000 rw-p 00000000 00:00 0
7fc8e7c54000-7fc8e7c56000 rw-p 00000000 00:00 0
7fc8e7c56000-7fc8e7c57000 r--p 0001f000 09:02 6555715                    /usr/lib64/ld-2.17.so
7fc8e7c57000-7fc8e7c58000 rw-p 00020000 09:02 6555715                    /usr/lib64/ld-2.17.so
7fc8e7c58000-7fc8e7c59000 rw-p 00000000 00:00 0
7fff6f047000-7fff6f068000 rw-p 00000000 00:00 0                          [stack]
7fff6f17f000-7fff6f180000 r-xp 00000000 00:00 0                          [vdso]
ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0                  [vsyscall]
select(16384, [3 5 7Aborted

Not too sure on how to deal with it. Could you please guide on how to diagnose and resolve it.

Regards,
Alex.

 

[burnley]

I've been seeing this error lately on both 12.5 and Onyx when using trying to enable submission (port 587) in the panel. On the latest Plesk server I tested this it doesn't fail on get, but on set-max-letter-size:
# /usr/local/psa/admin/bin/mailmng-server --get-max-letter-size
78643200
# echo $?
# /usr/local/psa/admin/bin/mailmng-server --set-max-letter-size --size=10240000
Fatal error: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::bad_lexical_cast> >(bad lexical cast: source type value could not be interpreted as target)
Fatal error: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::bad_lexical_cast> >(bad lexical cast: source type value could not be interpreted as target)
# echo $?
1

 

[grAlex]

Hello Burnley,

Thanks for your reply. Not too sure what you mean, but submission is fine:

tcp        0      0 0.0.0.0:587             0.0.0.0:*               LISTEN      1391/master

and the error persists. And even if I disable submission in master.cf the error persists.

Is there anything else I need to check?

Regards,
Alex.

 

[grAlex]

Well, my postfix config was missing

message_size_limit = 102400000

After I've added the line into /etc/postfix/main.cf the error has gone. Seems the issue is now solved.

We're using custom setup for Postfix with multiple instances.

Regards,
Alex