JP Kelly
Regular Pleskian
I am trying to migrate a Plesk installation and am getting the warning
"Failed to decode the passwords of some subscriptions users. The passwords will be reset."
It seems some passwords are encrypted and some are not.
The following KB article gives a solution but I am not sure how to proceed.
Migrator Pre-checks displays the following warning: Failed to decode the passwords of some subscriptions users. The passwords will be reset.
The article states:
"Failed to decode the passwords of some subscriptions users. The passwords will be reset."
It seems some passwords are encrypted and some are not.
The following KB article gives a solution but I am not sure how to proceed.
Migrator Pre-checks displays the following warning: Failed to decode the passwords of some subscriptions users. The passwords will be reset.
The article states:
- Log into Plesk
- Update the passwords for the affected users/emails.
- Perform the pre-checks again.