Issue MU failed on plesk onyx 17.0

[sebgonzes]

Hello

This night we recieved failure of update MU on 12 of our server :

[2017-12-27 05:15:40] ERR [extension/panel-migrator] Execution of /usr/local/psa/admin/plib/modules/panel-migrator/scripts/post-install.php failed with exit code 1 and the output:
[2017-12-27 05:15:39] ERR [panel] Execution plesk-migrator-post-install-packages.sh has failed with exit code 1, stdout: Bootstrapping dependencies for centos 7 x86_64...
, stderr:

It seem an migrator problem module, can you confirm the bug?

 

[IgorG]

Try to install latest MU with

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

 

[sebgonzes]

Try to install latest MU with

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

I do it and seem that patch was applied, but MU still 42 :


# cat .autoinstaller/microupdates.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
<product id="plesk" version="17.0.17" installed-at="20170210T235759">
<patch version="42" timestamp="1481622135" installed-at="20171229T104112" />
</product>
</patches>

 

[IgorG]

Do you have /root/.autoinstallerrc file? What is content of this file?

 

[sebgonzes]

Do you have /root/.autoinstallerrc file? What is content of this file?

this file don't exist, only


ls -l /root/.autoinstaller/
microupdates.xml
options.ini

 

[IgorG]

Do you have something in /root/.autoinstaller/options.ini ?

 

[sebgonzes]

Do you have something in /root/.autoinstaller/options.ini ?

No content in this file...


# ls -l /root/.autoinstaller/options.ini
-rw------- 1 root root 0 dic 29 10:41 /root/.autoinstaller/options.ini

 

[IgorG]

What about upgrade to 17.5 version?

 

[sebgonzes]

What about upgrade to 17.5 version?

For now I will don't do it, I have more than 50 servers in 17.0.17 and need time to update all to 17.5, but I suppose that this is not the problem as 17.0.17 version still active with active update...

 

[IgorG]

Is there the same problem on your other 17.0 servers?
Maybe you get updates from your Service Provider mirror repository where microupdates were not updated?

 

[sebgonzes]

Is there the same problem on your other 17.0 servers?
Maybe you get updates from your Service Provider mirror repository where microupdates were not updated?

I have problem on 12 servers more... I have no service provider, we are owner of server, do you have review the error of first post? Sorry but we wait an real and higther support now that you have increase the price!

 

[IgorG]

So, if I'm not mistaken, you have got initial error even when you run

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

right?

BTW, Plesk Support is here Plesk Help Center
Here is Community.

 

[sebgonzes]

I have no recieved error but still have MU42

 

[sebgonzes]

P.S, I am not able to put all the log in this post! Always recieve an "two-step autentification" failure if post is too long...