• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

multiple email Aliases for domain with multiple alias domains

gotjosh

New Pleskian
Situation:

primary domain: domain.com
alias domains: alias.com, alias.net

primary email address:
[email protected]

email aliases for that email address set in Plesk 12 panel:
[email protected] (Plesk automatically adds aliases for [email protected] and [email protected])
[email protected] (Plesk automatically adds aliases for [email protected] and [email protected])

all email gets delivered to the alias addresses at all three domains.
all email gets delivered to the primary email address at the primary domain.

great so far!

Failure:
email to [email protected] and [email protected] (the primary email address at the alias domains)

The error that the other server returned was:
550 5.1.1 <i[email protected]>: Recipient address rejected: User unknown in virtual alias table

I found two workarounds that I want to share, but I also want to understand how to fix it properly and what actually happened, so I can avoid such situations.

Workarounds:
#1) change the name of the account to a less meaningful one and setup the actual primary address as an alias

#2) delete the account and start over adding the alias afterwards


Suspicion:
Perhaps changing a primary account name in Plesk, does not add the proper email aliases for the alias domains, but adding a new account does.

looking forward to your insights!
 
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