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my site damaged when i make a backup , all data base damaged and etc

Discussion in 'Plesk for Windows - 8.x and Older' started by msh3egy, Nov 7, 2006.

  1. msh3egy

    msh3egy Guest

    my site damaged when i make a backup
    i had a web site on windows server it work with control panel plesk 7.5

    i had tried to make /creat a backup

    then the site hang up and i am makeing a restar to the pc

    when i open it agian i find the backup file with size 0 byte

    and i have many many problem

    1- The data base still exist but damaged
    when some one call the data base we have a message that
    "#1045 - Access denied for user 'rotania_testy'@'localhost' (using password: YES)"
    i check the data of data base , and password and the data on the file config.php

    2- the FTP account stopped

    3- The DNS zone damaged as my server owner say

    4- there are some file deleted
  2. slackie

    slackie Guest

    we did the following
    1. deleted a couple of client accounts and domains
    2. made a domain a standard forwarder for another.
    3. changed the ip address for a domain.
    and similar things happened. not sure what actually caused it. it is the third time in 2 months this has happened and i have customers demanding their money back etc ....

    DNS records: 99% of domains DNS records are deleted.
    IIS: changed all sites from RUNNING to STOPPED
    MAIL: disabled mail on all domains by adding a .d to the end, and a ! in front of SMTP address except for those with DNS still working (radipvop.com and zimbabweshopping.com)
    once we fixed these errors, which was a big mission, a couple of the sites still had this error.
    Error Executing Database Query.
    Invalid authorization specification: Access denied for user 'electronics'@'localhost' (using password: YES)
    we are running windows 2003 with plesk 7.6.1, coldfusion mx 7, PHP, etc ...