Issue My site points to the "Web Server's Default Page"

[adabugra]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Version 18.0.60

Hi, I changed the index file to index.php and my site still shows "Web Server's Default Page"

 

[Kaspar@Plesk]

Does the index.html page still exists next to the index.php file? In that case delete or rename the index.html file.

 

[adabugra]

Does the index.html page still exists next to the index.php file? In that case delete or rename the index.html file.

I tried renaming and deleting, still shows Web Servers Default Page

 

[Kaspar@Plesk]

If you create another file, for example hello.html, via the Plesk file manager and add some text to it, can you view that page directly via your domain (example.com/hello.html)?

 

[adabugra]

If you create another file, for example hello.html, via the Plesk file manager and add some text to it, can you view that page directly via your domain (example.com/hello.html)?

No, nothing changes.

 

[Kaspar@Plesk]

Did you double check if the DNS records point to the right IP of the server?

 

[adabugra]

Did you double check if the DNS records point to the right IP of the server?

Yes

 

[Kaspar@Plesk]

I am out of suggestions, maybe someone else has any other ... ?

Otherwise contact Plesk support for help. To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk

 

[MartinT]

Try repair web for that domain. Maybe Conf file is damaged and repair fs as well. and at least switch documentroot in htacces to the index.php