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Question my website not rendering in some countries due to modsecurity

pointsriver

New Pleskian
Server operating system version
Ubuntu
Plesk version and microupdate number
18.0.44
I am a newbe in plesk and i need your help. My website is not opening in some many countries. It even affect my own Ip from time to time.
So I have to use vpn in other to access my website. Currently is rendering in many countries.
I am using aws lightsail so i contacted aws and they seem not to find any problem from their side.
it seems to be banning IP addresses. When i check fail2ban in the tool section, it has ban a lot of Ip addresses.

So i check my log file and they are many log file but i also saw couple of this error log.
[client 205.169.39.25] ModSecurity: Warning. Operator GE matched 2000 at PERF_RULES:77350046. [file "/etc/apache2/modsecurity.d/rules/custom/012_i360_1_generic.conf"] [line "201"] [id "77350126"] [msg "IM360 WAF: Rule time||Exceed 2000 usec:pERF_RULES:77350046||T:APACHE||"] [severity "NOTICE"] [tag "service_i360"] [tag "noshow"] [hostname "my domain is here"] [uri "/assets/frontend/css/jquery.ihavecookies.css"] [unique_id "Yz1mJxOUe657xecPrNGP5AAAAIE"], referer: https://my domain is here/



[client 41.66.209.62] ModSecurity: Warning. Operator GE matched 2000 at PERF_RULES:77211320. [file "/etc/apache2/modsecurity.d/rules/custom/012_i360_1_generic.conf"] [line "201"] [id "77350126"] [msg "IM360 WAF: Rule time||Exceed 2000 usec:pERF_RULES:77211320||T:APACHE||"] [severity "NOTICE"] [tag "service_i360"] [tag "noshow"] [hostname "my domain is here"] [uri "/assets/frontend/css/dynamic-style.css"] [unique_id "Yz1jwgOYLnDVN@2bnZRWmwAAABg"], referer: https://my domain is here/

Can someone help me, please.
 
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