named errors when upgrading to Plesk 12.5.30

[cmaxwell]

Hello,

We were testing the upgrade process from Plesk 11.5.30 to 12.5.30, and when running the upgrade the following errors were logged:

Trying to untar named run-root directory structure... mknod: `dev/random': File exists
mknod: `dev/urandom': File exists
done
Trying to set up default permissions... done
Trying to stop service named... named is stopped
done
Trying to start service named... named is stopped
Starting named:
Error in named configuration:
zone 0.0.127.IN-ADDR.ARPA/IN: loaded serial 20010622
zone samstest.com/IN: NS 'ns.samstest.com' has no address records (A or AAAA)
zone samstest.com/IN: not loaded due to errors.
_default/samstest.com/IN: bad zone
zone samstest.co.uk/IN: NS 'ns.samstest.co.uk' has no address records (A or AAAA)
zone samstest.co.uk/IN: not loaded due to errors.
_default/samstest.co.uk/IN: bad zone
zone tomtester.com/IN: loaded serial 1454367889
zone bob.org/IN: loaded serial 1454368023
zone test.com/IN: loaded serial 1454368059
zone smith.uk.com/IN: loaded serial 1454517163
zone 56.168.192.in-addr.arpa/IN: loaded serial 1454517163
zone smith.co.uk/IN: loaded serial 1454517163
[FAILED]

WARNING!
Some problems are found during start service named(see log file: /var/log/plesk/install/plesk_12.5.30_installation.log)

After the upgrade the named service now fails to start.

The server is running CloudLinux Server 6.7.

Any ideas how we can fix this or is it a known issue?

Thanks,
Chris

 

[IgorG]

This looks like a known problem. Have you checked KB https://kb.odin.com/en/115002 ?

 

[cmaxwell]

Thanks for your help @IgorG. This fixed the issue (didn't find that KB article before). Cheers!