need support

[fowzis]

i have two servers with helm control panel

now i need to move to new servers, is there support for this

i mean can u guide me for company do this to me..transfer all domains + email migration(smart mail)

waitinf for you repaly
fowzi

 

[IgorG]

Unfortunately, the migration from Helm to Plesk for Windows is not supported and it is mentioned in documentation http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.5-migration-guide/63279.htm

 

[fowzis]

Thnaks for you replay.

ok is there any other solutions..all i want to get my domains and mails accounts from the old server

can we do that via Remote access to server or any other solution, am using smart mail on old server, for user account
if needed i will do it it manuley and files..but main thing is mail maigration

also do u offer paied service for maigration ? or u recmond any other company who they are expert on this, so now downtime will be

Regrads
fowzi

 

[IgorG]

Try to ask Professional Service here - http://www.parallels.com/store/support/
But I'm not sure that this migration is possible now.