Issue NET::ERR_CERT_AUTHORITY_INVALID

[hardbrasil]

Hi fellas,
i already installed ssl on domain, everything is ok when i use main IP of server (share IP)

when i set a fix IP to the domain, website go offline, and by chrome i got this

NET::ERR_CERT_AUTHORITY_INVALID

and by firefox i got default plesk page

 

[UFHH01]

Hi hardbrasil,

you might have set "redirect to HTTPS" and still got the SELFSIGNED Plesk - certificate as the default SSL - certificate. Pls. change the certificate to a real one, or switch off SSL - usage for that domain.

 

[hardbrasil]

hi,
actually no. i mean i am using a real ssl (purchased one). the issue start when i set a FIX IP.
if i continue using shared IP of server ssl works>

i tried to disable https redirect, still the same.

 

[UFHH01]

Hi hardbrasil,

in this case, you have to step out of your anonymity and provide the depending FQDN, for further investigations. It could as well help to post your webserver - configuration files and pls. don't miss the one from the "default" domain on your server, which is available at your standart apache and nginx installation path. Apart from all, you already know, that log - files are the best for investigations, as you are a long-term member of this forum.

 

[hardbrasil]

there is no issue with domain logs, even on webserver level.
my fdqn is admin.next4.net.br -> 158.69.97.192

 

[UFHH01]

Hi hardbrasil,

you might be informed, that with STANDART APACHE - installation, there are "../sites-available" and "../sites-enabled" ( where configuration files in "sites-enabled" are symlinks from "sites-available" ) for apache directing to "/var/www/html" as documentroot. Are they existent on your server? Because calling the site "http://admin.next4.net.br/" directs to the files from your standart APACHE - WEBSERVER - installation on your server... not to any Plesk page. Plesk doesn't generate configuration files for "/var/www/html"
Calling "https://admin.next4.net.br/" directs as well to the very same Test - pages, with your Let's Encrypt certificate from your vhost "admin.next4.net.br".

there is no issue with domain logs, even on webserver level.

This statement doesn't match your initial post in this thread:

NET::ERR_CERT_AUTHORITY_INVALID

If you get an SSL - error with your browser, you will see this in your logs as well!