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New License Key. Newly Upgraded Server. Dead.

B

BillyParadise

Guest
Hi folks,

I have a support ticket in, but hope someone will have a fast solution while I"m waiting in queue.

I blew away my old installation (6.0) and rebuilt the box successfully on 7.5.3

Before I installed the license file, I was able to get to the admin port 8443.

So I downloaded a new license file, and ftp'ed the PLSK.xxx.sh file up to the server.

It _seems_ like it's working. But the admin server will not restart:



fargo# sh PLSK.00010805.0004.sh




This script install Plesk(TM) key on your system
/usr/local/psa directory will be used as a root for this product

Do you want to continue? [N] y


So, it's time to unpack key file...
All files will be extracted into /usr/local/psa directory
This operation takes some time,
please, wait...

===> Extracting file ...
Extraction successfully completed

===> Stopping Plesk(TM) ...
Plesk: MySQL server has been stopped
Plesk: admin server has been stopped
Plesk: Apache server has been stopped
Plesk: Qmail server has been stopped
psa: Courier-IMAP server has been stopped
Plesk: pgsql has been stopped
Plesk: Apache server has been stopped
Plesk: SpamAssassin has been stopped

Shutting down Dr. Web daemon...cat: /var/drweb/run/drwebd.pid: No such file or directory
usage: kill [-s signal_name] pid ...
kill -l [exit_status]
kill -signal_name pid ...
kill -signal_number pid ...
===> Starting Plesk(TM) ...
Plesk: MySQL has been started
Plesk: failed to start admin server
Plesk: Apache server has been started
Plesk: Qmail has been started
psa: Courier-IMAP server has been started
Plesk: pgsql has been started
Plesk: SpamAssassin has been started

Starting Dr. Web daemon...Dr.Web (R) daemon for FreeBSD/Plesk Edition, version 4.32.2 (2004-11-02)
Copyright (c) Igor Daniloff, 1992-2004
Doctor Web Ltd., Moscow, Russia
Support service: http://support.drweb.com
To purchase: http://buy.drweb.com

Engine version: 4.32b
Loading /var/drweb/bases/drwebase.vdb - Ok, virus records: 51982
Loading /var/drweb/bases/drw43201.vdb - Ok, virus records: 364
Total virus records: 52346
Key file not found!
Plesk authorization failed: HTTP request error [7]
Error: Plesk Software not running.

Congratulations!
All stages of key installing were successfully completed


Hints anyone? I searched the archives but couldn't find anything relevant.

Thanks


BP
 
The license you have installed is most likely for another version of Plesk.
 
Yup that was it. Could have sworn I upgraded it.

Ah, the joys.

Thanks for the pointer.

BP
 
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