Any additional detail from logs? related error messages?
Could you please explain what sort of problems you have with submitting support request here
https://www.odin.com/support/request/ ?
From my nginx log
nano 2.2.6 File: error.log
2015/09/17 18:39:55 [error] 31549#0: *122 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "$
2015/09/17 18:41:24 [error] 1042#0: *287 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 20:39:39 [error] 27949#0: *11112 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 82.138.16.125, se$
2015/09/17 20:39:42 [alert] 27672#0: *11098 open socket #3 left in connection 23
2015/09/17 20:39:42 [alert] 27672#0: *11099 open socket #5 left in connection 24
2015/09/17 20:39:42 [alert] 27672#0: aborting
2015/09/17 20:45:09 [error] 28676#0: *517 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:09 [error] 28676#0: *519 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:09 [error] 28676#0: *521 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:09 [error] 28676#0: *523 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:09 [error] 28676#0: *524 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:13 [alert] 28676#0: *504 open socket #94 left in connection 28
2015/09/17 20:45:13 [alert] 28676#0: *528 open socket #99 left in connection 29
2015/09/17 20:45:13 [alert] 28676#0: *505 open socket #95 left in connection 36
2015/09/17 20:45:13 [alert] 28676#0: aborting
2015/09/17 21:21:54 [error] 356#0: *3516 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 21:21:54 [error] 356#0: *3518 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 21:21:54 [error] 356#0: *3520 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 21:21:54 [error] 356#0: *3522 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 21:21:54 [error] 356#0: *3524 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
[ 2015-09-17 22:25:59.8596 15753/7f4d95a2a740 age/Wat/WatchdogMain.cpp:1274 ]: Starting Passenger watchdog...
[ 2015-09-17 22:25:59.8672 15756/7f2edd07d740 age/Cor/CoreMain.cpp:957 ]: Starting Passenger core...
[ 2015-09-17 22:25:59.8674 15756/7f2edd07d740 age/Cor/CoreMain.cpp:234 ]: Passenger core running in multi-application mode.
[ 2015-09-17 22:25:59.8696 15756/7f2edd07d740 age/Cor/CoreMain.cpp:707 ]: Passenger core online, PID 15756
[ 2015-09-17 22:25:59.8775 15761/7fda8a26a740 age/Ust/UstRouterMain.cpp:430 ]: Starting Passenger UstRouter...
[ 2015-09-17 22:25:59.8783 15761/7fda8a26a740 age/Ust/UstRouterMain.cpp:311 ]: Passenger UstRouter online, PID 15761
in regards to the ticket, i put in my license key and it says it's invalid but it is.