Not able to add database

[Vincentosef]

Hi,
I managed to retrieve the Database option but I can only edit or create user, not the database itself.
I tried following this doc but without success.

Adding and Removing Database Servers

summary

docs.plesk.com

BR

 

[Bitpalast]

You can only add an external database server when you are logged in as "admin" to Plesk. Then go to "Tools & Settings" > "Database Servers".

 

[Vincentosef]

Hi,
Same issue from the admin panel .

 

[Bitpalast]

You are not in Tools & Settings > Database Servers.

Are you sure that your question is about using an external database server? Or are you rather asking why you cannot add a database to your subscription account? In the latter case check the service plan that it supports databases.

 

[Kaspar]

@Vincentosef it looks like you have reseller access to Plesk. You'll need full administrator access to manage databases. Contact your provider for help.