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Outgoing Email Spam Issue

D

Dale Johnson

Guest
Hey Guys,

Im not an expert by any means at this stuff, so I will try to provide as much information as possible and hopefully somebody will know what problem I am having.

I have done a fair amount of searching and found examples of backscatter and joe job's, but don't think either of these are what im having.

The Problem

Lately, I have been getting bounced messaged that look like the following.

------------

Hi. This is the qmail-send program at xxxxxxxxx.onlinehome-server.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[email protected]>:
Sorry, I couldn't find any host named channeltrend.co.uk. (#5.1.2)

<[email protected]>:
209.85.223.55 does not like recipient.
Remote host said: 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 http://mail.google.com/support/bin/answer.py?answer=6596 27si17601392iwn.8
Giving up on 209.85.223.55.

<[email protected]>:
217.8.243.182 does not like recipient.
Remote host said: 550 <[email protected]> No such user here
Giving up on 217.8.243.182.

<[email protected]>:
213.171.206.109 does not like recipient.
Remote host said: 550 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table
Giving up on 213.171.206.109.

<[email protected]>:
209.85.223.84 does not like recipient.
Remote host said: 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 http://mail.google.com/support/bin/answer.py?answer=6596 16si4319588iwn.33
Giving up on 209.85.223.84.

<[email protected]>:
217.8.243.182 does not like recipient.
Remote host said: 550 <[email protected]> No such user here
Giving up on 217.8.243.182.

<[email protected]>:
82.69.206.26 failed after I sent the message.
Remote host said: 571 Delivery not authorized, message refused

<[email protected]>:
82.117.37.108 does not like recipient.
Remote host said: 550 unknown user
Giving up on 82.117.37.108.

<[email protected]>:
74.52.18.2 does not like recipient.
Remote host said: 550 Requested action not taken: mailbox unavailable or not local
Giving up on 74.52.18.2.

<[email protected]>:
85.158.136.35 does not like recipient.
Remote host said: 550-Invalid recipient <[email protected]>
550 (#5.1.1)
Giving up on 85.158.136.35.

<[email protected]>:
Sorry, I couldn't find any host named bowski.co.uk. (#5.1.2)

<[email protected]>:
91.151.209.68 does not like recipient.
Remote host said: 550 5.1.1 <[email protected]>... User unknown
Giving up on 91.151.209.68.

<[email protected]>:
Sorry, I couldn't find any host named blairhammond.co.uk. (#5.1.2)

<[email protected]>:
80.94.196.22 does not like recipient.
Remote host said: 550 unknown user <[email protected]>
Giving up on 80.94.196.22.

<[email protected]>:
207.126.147.10 does not like recipient.
Remote host said: 550 No such user - psmtp
Giving up on 207.126.147.10.

<[email protected]>:
217.112.88.147 does not like recipient.
Remote host said: 550 <[email protected]> No such user here
Giving up on 217.112.88.147.

<[email protected]>:
217.33.44.2 does not like recipient.
Remote host said: 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in relay recipient table
Giving up on 217.33.44.2.

<[email protected]>:
90.152.57.70 failed after I sent the message.
Remote host said: 550 Message refused

<[email protected]>:
93.93.131.52 does not like recipient.
Remote host said: 550-Verification failed for <[email protected]>
550-Previous (cached) callout verification failure
550 Sender verify failed
Giving up on 93.93.131.52.

<[email protected]>:
217.174.253.141 does not like recipient.
Remote host said: 550 <[email protected]> No such user here
Giving up on 217.174.253.141.

--- Below this line is a copy of the message.

Return-Path: <[email protected]>
Received: (qmail 27377 invoked by uid 0); 27 Apr 2010 20:39:01 -0700
Date: 27 Apr 2010 20:39:01 -0700
Message-ID: <20100428033901.27374.qmail@<hidden>.com>
From: [email protected]
To: [email protected]
Subject: Example Email Subject

Example email Body

-------------------------------------------------------------------

The Circumstances

I have noticed a pattern for this --> anytime an email is received by my server and has to redirect it to another ISP OR if my server itself has to send out a message it will successfully send the message, but also create a bounce record back to the original sender with the addresses of people they had no intention of sending the message to.

The list above with all the bounced email addresses, I have no idea who they are or where they came from...for a while I thought perhaps it was the individual sending the email having some sort of virus on their end that was attempting to attach multiple EXTRA recipients to their email, but last night I had a Plesk notification sent to off-server admin account and I ALSO got a bounce message saying that it couldnt deliver to all of these extra accounts.

If a Plesk email originating on a plesk setup is producing this, it makes me think that the qmail program might be compromised in some way. Again, Im not an expert, so i have no idea how this might be possible or what to do to fix it.

------------------------------------------------------------

My Setup

In my Plesk Mail config I have the following settings.

Relaying: closed
DomainKeys: OFF
Switch on SPF spam protection: On
SPF checking mode: Reject Mail when SPF resolves to "fail" (deny)
SPF local rules: include:spf.trusted-forwarder.org
DNS zones for DNSBL service: sbl.spamhaus.org;zen.spamhaus.org;dnsbl.ahbl.org;dnsbl.njabl.org;dnsbl.sorbs.net;blackholes.five-ten-sg.com

------------------------------------------------------------

What Ive Done So Far

When this problem originated I was using Plesk 8.4 and have since done incremental updates to Plesk 9.3 - my wishful thinking hoped that this problem would simply go away on its own by doing these updates, but clearly it hasnt.

I have looked over qmail log files, but given that im not really sure what to be looking for i obviously havn't found much. Ive tried looking for the email addresses above, but they don't seem to appear in there anywhere.

Ive also scoured the forums and Google looking for similar problems, but nobody has quite the same issue that im having (that ive been able to find)...I understand the concept of backscatter and joe job's, but again, this doesnt seem to be along the same lines


If anyone has some understanding of what im experience your help would be GREATLY appreciated. If you need any more information please inform me and ill do what I can to provide you with what you need. This problem is of great importance and hopefully with your guys help I can get it resolved soon.

Thank-you
 
Last edited by a moderator:
Anyone? Help on this would be very much appreciated!
 
Try to switch to postfix. Or i f you don't like postfix... switch to postfix and then back to qmail.
 
Do some research.

onlinehome-server.com

http://www.who.is/nameserver/u15391630.onlinehome-server.com/

U15391630.ONLINEHOME-SERVER.COM SUMMARY
Domain Name onlinehome-server.com
IP 74.208.213.182
Recursive No
Complimentary Name Servers slv1.1and1.com


SAMPLE OF DOMAINS USING U15391630.ONLINEHOME-SERVER.COM
Domain Registrar Create Date Expire Date More Information
craftout.com 1 & 1 INTERNET AG 2007-12-11 2010-12-11 DNS


ONLINEHOME-SERVER.COM is a slave server better known as a parking server
 
@Dale Johnson: I've just recently started having the exact issue as you. My host is blaming me, but I've never seen any of the email addresses before. Did you find a resolution?
 
Hello,

From what I can see your server is being used to send spam emails. I suggest checking http://kb.odin.com/766 to find out if one of your email accounts is compromised or a php script has been uploaded by a spammer.

Cheers.
 
Plesk email issues...need a Plesk IT person ASAP

I am having the same problem. My server is a dedicated server that i lease but i own the plesk license. I am not a back end IT person at all and have more front end. I just got off the phone with my host and they basically said they had to shut down my server today because it was generating 50mb/s outgoing traffic. But they cant explain to me where it was being sent from. I only know how to check things from the control panel.

The problem is no one (other then the guy that installed this) really knows the plesk system. I desperately need to find an Plesk IT person i can hire on an ongoing basis to trouble shoot this stuff.

Does anyone know where i can find someone.

my email may be buggy as they are trying to get it up so email me here

[email protected]

thanks
 
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