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Parallels Panel key update deferral notification

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by kadoudal, Mar 13, 2011.

  1. kadoudal

    kadoudal Regular Pleskian

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    I received this email notification...
    however I already modified the iptables to allow ftp over port 5224

    iptables -L
    Chain INPUT (policy ACCEPT)
    target prot opt source destination
    ACCEPT tcp -- anywhere ka.parallels.com tcp dpt:5224
    ACCEPT tcp -- anywhere ka.parallels.com tcp dpt:5224

    Chain FORWARD (policy ACCEPT)
    target prot opt source destination

    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination
    ACCEPT tcp -- anywhere ka.parallels.com tcp dpt:5224
    ACCEPT tcp -- anywhere ka.parallels.com tcp dpt:5224


    cat /etc/sysconfig/iptables
    # Generated by iptables-save v1.3.5 on Sun Mar 13 07:56:01 2011
    *filter
    :INPUT ACCEPT [62581243:65915175133]
    :FORWARD ACCEPT [0:0]
    :OUTPUT ACCEPT [34434805:33018606916]
    -A INPUT -d 64.131.90.38 -p tcp -m tcp --dport 5224 -j ACCEPT
    -A INPUT -d 64.131.90.38 -p tcp -m tcp --dport 5224 -j ACCEPT
    -A OUTPUT -d 64.131.90.38 -p tcp -m tcp --dport 5224 -j ACCEPT
    -A OUTPUT -d 64.131.90.38 -p tcp -m tcp --dport 5224 -j ACCEPT
    COMMIT

    but running nmap -v -sV localhost -p 5224

    Starting Nmap 4.85BETA5 ( http://nmap.org ) at 2011-03-13 08:04 UTC
    ……
    PORT STATE SERVICE VERSION
    5224/tcp closed unknown

    the port doesn't seem to be open ... did I miss anything else ??
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    https://plesk.com/?a_aid=59ae552b0731c
  3. kadoudal

    kadoudal Regular Pleskian

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    updating now .. without any modification !!

    after checking again the iptables with a Centos system guru ... nothing was wrong ..
    and this morning I tried again ( manual update) and...
    the update was performed correctly ..

    so :

    1- there was something wrong the Plesk server (for licence update...)
    2- the message is ( as many time) not informative at all..... as the customer doesn't know if something is wrong on his client side or something is wrong on the server side....

    this process should be improved to avoid wasting time....
     
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