Parallels Panel update failed

[Toxalot]

I just got an email saying update failed. The log really doesn't explain anything. I've found a few posts about failed updates, but they don't seem to apply here. Here's the tail end of the log. Not sure if you need the rest (it doesn't contain any errors or warnings).

pp11.5.30-bootstrapper-11.5.30-cos6.build115131206.11.x8 | 158 kB     00:00     
Running rpm_check_debug
Updating: pp11.5.30-bootstrapper-11.5.30-cos6.build115131206.11.x86_64 [1/2]
Cleanup: pp11.5.30-bootstrapper [2/2]
Verify: 1/2: pp11.5.30-bootstrapper.x86_64 0:11.5.30-cos6.build115131206.11 - u
Verify: 2/2: pp11.5.30-bootstrapper.x86_64 0:11.5.30-cos6.build115131204.15 - ud
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
 * base: centos.mirror.iweb.ca
 * extras: centos.mirrors.atwab.net
 * updates: mirror.science.uottawa.ca
Package pp11.5.30-bootstrapper-11.5.30-cos6.build115131206.11.x86_64 already installed and latest version
Running rpm_check_debug
Exception: Scriptlet or other non-fatal errors occurred during transaction.

ERROR: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

Did Yum utility fail to install package because it was already installed? Do I need to worry about this? What do I need to do?

 

[helpchrisplz]

i get this also!

i get this also! same error.

before this problem i got the error: The 'mcrypt' extension was not found.
when installing applications form the plesk control panel

 

[InderS]

Hello,

You have added Third-party yum repositories on your server and due to that you are getting this issues, Please disable all Third-party repositories and try again.

 

[helpchrisplz]

Third-party repositories? its a clean install only been up 2 weeks unless my dedi box provider put a Third-party yum repositorie on?

 

[helpchrisplz]

how can i fix this then? thanks

 

[Toxalot]

All third-party repos ARE disabled. I've had that problem in the past and the log specifically stated that. It doesn't state that this time. Only repos enabled on my server are base, extras, and updates.

 

[InderS]

Hello,

Can you please try to install micro-updates on your server through following command and check it again

/usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

 

[Toxalot]

I ran that command and the final line of output was "Patches were installed successfully."

What do you mean "check it again"? Check what again?

 

[InderS]

Hello,

As per command output you have got in the last line "Patches were installed successfully.", the command has successfully installed the plesk patches and micro updates on your server. And now you should not get notifications as above you have mentioned.