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I came into work this morning to a couple of update failed email notifications.
The first received at 0537 read:
Error: Cannot retrieve repository metadata (repomd.xml) for repository: plesk-php-5.5. Please verify its path and try again
The second received at 0608 read:
Attention,
The update of Parallels Plesk has failed.
You can download Parallels Installer logs at the following link: https://XXX.co.uk:8443/admin/update/log/id/30d6f5e5-a67d-624a-e0f9-cae2e49d4088.
Contact your Hosting Provider for support assistance.
This message was sent automatically by Parallels Installer.
---------------------------------------------------
The websites and email all appear to be working OK this morning, however any attempt to access the Control Panel results in 502 Bad Gateway, and the following error in the log:
[root@whitesweb install]# tail -fn0 /var/log/sw-cp-server/error_log
2015/09/17 10:33:06 [crit] 3169#0: *18 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 217.41.92.XXX, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "www.whitesweb.co.uk:8443"
Your operating system: CentOS 6
Your current used Odin - Product: Plesk 12.0.18 (from the last successfully update email on the 11 Sep)
The autoinstaller3.log file is attached.
Following the instructions in http://kb.odin.com/en/113604 the versions installed are:
[root@whitesweb ~]# cat /usr/local/psa/version
12.0.18 CentOS 6 1200150817.13
[root@whitesweb ~]# mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e 'select * from upgrade_history order by upgrade_date desc limit 1'
+---------------------+--------------+------------+
| upgrade_date | version_info | db_version |
+---------------------+--------------+------------+
| 2015-08-28 03:58:04 | 12.0.18 | 12.0.18 |
+---------------------+--------------+------------+
[root@whitesweb ~]# rpm -q psa
psa-12.0.18-cos6.build1200140606.15.x86_64
The first received at 0537 read:
Error: Cannot retrieve repository metadata (repomd.xml) for repository: plesk-php-5.5. Please verify its path and try again
The second received at 0608 read:
Attention,
The update of Parallels Plesk has failed.
You can download Parallels Installer logs at the following link: https://XXX.co.uk:8443/admin/update/log/id/30d6f5e5-a67d-624a-e0f9-cae2e49d4088.
Contact your Hosting Provider for support assistance.
This message was sent automatically by Parallels Installer.
---------------------------------------------------
The websites and email all appear to be working OK this morning, however any attempt to access the Control Panel results in 502 Bad Gateway, and the following error in the log:
[root@whitesweb install]# tail -fn0 /var/log/sw-cp-server/error_log
2015/09/17 10:33:06 [crit] 3169#0: *18 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 217.41.92.XXX, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "www.whitesweb.co.uk:8443"
Your operating system: CentOS 6
Your current used Odin - Product: Plesk 12.0.18 (from the last successfully update email on the 11 Sep)
The autoinstaller3.log file is attached.
Following the instructions in http://kb.odin.com/en/113604 the versions installed are:
[root@whitesweb ~]# cat /usr/local/psa/version
12.0.18 CentOS 6 1200150817.13
[root@whitesweb ~]# mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e 'select * from upgrade_history order by upgrade_date desc limit 1'
+---------------------+--------------+------------+
| upgrade_date | version_info | db_version |
+---------------------+--------------+------------+
| 2015-08-28 03:58:04 | 12.0.18 | 12.0.18 |
+---------------------+--------------+------------+
[root@whitesweb ~]# rpm -q psa
psa-12.0.18-cos6.build1200140606.15.x86_64
