Resolved Password reset link redirects to IP address instead of hostname, which does not use the SSL certificate

[Quinten.NSO]

Hi,

When we get a password reset link for the Plesk Control Panel and we click on it, the page redirects to an IP address instead of the server's hostname, which does not use the SSL certificate. Is there a way to fix this?

 

[gabartech]

Hello community, I have thi error message on my plesk dashboard:

Error: New configuration files for the Apache web server were not created due to the errors in configuration templates: [Tue May 10 12:29:03.045223 2022] [so:warn] [pid 11209:tid 140582980708480] AH01574: module unique_id_module is already loaded, skipping httpd: Syntax error on line 353 of /etc/httpd/conf/httpd.conf: Syntax error on line 13 of /etc/httpd/conf.d/00_mod_security.conf: No matches for the wildcard '00*exclude.conf' in '/etc/httpd/modsecurity.d', failing (use IncludeOptional if required). Search in KB

I tried:

# plesk repair installation

but still not resolved. Any help please??

 

[Maarten]

Hello community, I have thi error message on my plesk dashboard:

Error: New configuration files for the Apache web server were not created due to the errors in configuration templates: [Tue May 10 12:29:03.045223 2022] [so:warn] [pid 11209:tid 140582980708480] AH01574: module unique_id_module is already loaded, skipping httpd: Syntax error on line 353 of /etc/httpd/conf/httpd.conf: Syntax error on line 13 of /etc/httpd/conf.d/00_mod_security.conf: No matches for the wildcard '00*exclude.conf' in '/etc/httpd/modsecurity.d', failing (use IncludeOptional if required). Search in KB

I tried:

# plesk repair installation

but still not resolved. Any help please??

Hi,

Could you please create a new thread? This question has nothing to do with the current thread.

Thanks!

 

[Bobbbb]

Hi,

When we get a password reset link for the Plesk Control Panel and we click on it, the page redirects to an IP address instead of the server's hostname, which does not use the SSL certificate. Is there a way to fix this?

Were you able to fix this? I'm having the same issue.

 

[Kaspar]

@Bobbbb if you connect to you're server via SSH and run the following command:

plesk db -e "SELECT * FROM misc WHERE param IN ('FullHostName','pleskHttpHost')"

Does this out the host name of your server or the IP addresses of your server for both the FullHostName and pleskHttpHost parameters?

 

[Bobbbb]

@Bobbbb if you connect to you're server via SSH and run the following command:

plesk db -e "SELECT * FROM misc WHERE param IN ('FullHostName','pleskHttpHost')"

Does this out the host name of your server or the IP addresses of your server for both the FullHostName and pleskHttpHost parameters?

Thanks for replying. However, I was able to resolve it.
The hostname was already confirmed to be set both in the OS and via the Plesk GUI. However, proper functionality did not begin until running the CLI commands found in (https://support.plesk.com/hc/en-us/...ge-or-get-the-server-hostname-on-Plesk-server)...

plesk bin server_pref --update -hostname host.example.com
hostnamectl set-hostname host.example.com
service sw-cp-server restart
service sw-engine restart

I wish I could have run your command when the issue was occurring.

 

[Kaspar]

Good to read you've been able to solve the issue