Issue password update and reset not working

[Hamaddinho]

Hi guys i have problem with my server i can login with my pass but when i tray to change the password plesk show error old password incorrect this happen only when i try change the password but login stil work can someone help please

 

[Kaspar@Plesk]

Are you trying to login a Root or as Admin (or as an end user)? Also, which Plesk version are you using?

 

[rngala]

I have the same problem.

This is for existing, and new accounts created. "You have entered incorrect username or password." I get that message once I try logging in using the newly created / changed Passwords. What could be the problem?

I'm logged in as Root. The error appears on testing as User.
OS: Ubuntu 22.04.5 LTS
Plesk Obsidian: Version 18.0.63