please migration manager gives error

[Greg Walker]

Ok, so I'm trying to migrate a client from one plesk 9.5.1 server to another 9.5.1 server. On the source server I click synchronize under migration manager and get the following error:

Error: Errors have occurred during the process of migration agents synchronization.

I can't find any errors in the PMM/logs folder so I ahve no clue where to go from here....

 

[IgorG]

We have already submitted request (#21741) to developers regarding this problem. Developers are working on it and I will update this thread with their answer as soon as I receive it.

 

[Greg Walker]

thanks for the response, have they released a fix for this yet?

 

[IgorG]

It is still under investigation.

 

[Greg Walker]

Is there an update as to when to expect this error to be fixed? I'm not sure where to go as of right now as I have some customers that need to be switched over to their new server.

 

[IgorG]

I have no any ETA when it will be fixed and we never provide ETA.
I can suggest you contact support team for fixing this problem. I think it would be much more faster and effective solution.