Plesk 10.4 : subdomains references can't be deleted

[nico_bl1nd]

Hi,
I've got some problem after installing plesk 10.4.
I've made some cleaning, deleted subdomains, files are gone, but when I restart apache through command line, it claims for missing folders.
"Warning: DocumentRoot [/var/www/vhosts/handydandies.com/dev/biotherm.skinvivo] does not exist"

Subdomains is not more in the plesk interface, the folder is no more, and I can't delete it, neither recreate this subdomain.
I've made multiple httpdmng --reconfigure-all (even --reconfigure-server).
Do you have any idea how to delete those references ?

Best regards,

Nicolas Binet

 

[IgorG]

What sort of output

# /usr/local/psa/bin/subdomain -r subdomain_name

?

 

[nico_bl1nd]

Hi Igor,

Here is the output for command : /usr/local/psa/bin/subdomain -r -subdomains maje.dev -domain mydomain.com
An error occurred during domain removal: Domain 'maje.dev.mydomain.com' does not belong to any customer

 

[IgorG]

Do you really have maje.dev.mydomain.com in Plesk database? Check it with

select * from domains where displayName like '%maje.dev%'\G

 

[nico_bl1nd]

How can I connect to the database ?
Plesk has been pre-installed on the server by my french hosting provider OVH.

 

[IgorG]

http://kb.parallels.com/en/170

 

[nico_bl1nd]

The problem is that the 'plesk' database is not linked to a particular domain.
Is-there anywhere in the interface I can access this particular database ?
Or, is there any global login for this database to connect through CLI ?

 

[IgorG]

Just run as root

# mysql -uadmin -p`cat /etc/psa/.psa.shadow`psa

and you will be logged to Plesk database. After that run SQL query that was provided above by me. That's all.

 

[nico_bl1nd]

Thanks,
Here is the result :

mysql> select * from domains where displayName like '%maje.dev%';
Empty set (0.00 sec)

But here is the the bug in Plesk :
http://share.handydandies.com/2m2v0j2Y3O0i0l3H3h1B

 

[IgorG]

You wrote:

I've made some cleaning, deleted subdomains, files are gone,

What does it mean? How exactly you have done it? Manually?

 

[nico_bl1nd]

I've deleted subdomains through plesk interface.
Subdomains folder strucutres have been deleted

 

[IgorG]

Do not understood how subdomain maje.dev.mydomain.com related to initial

Warning: DocumentRoot [/var/www/vhosts/handydandies.com/dev/biotherm.skinvivo] does not exist

But anyway, what sort of output

select * from hosting where www_root like '%/var/www/vhosts/handydandies.com/dev/biotherm.skinvivo%'\G

 

[nico_bl1nd]

Sorry I had the problem for both.

mysql> select * from hosting where www_root like '%/var/www/vhosts/handydandies.com/dev/biotherm.skinvivo%';
Empty set (0.00 sec)

mysql> select * from hosting where www_root like '%/var/www/vhosts/handydandies.com/dev/maje%';
Empty set (0.00 sec)

 

[IgorG]

Sorry, but I can't reproduce this problem on new Plesk 10.4 installation. I have created subdomain and then removed it via Control Panel. After that I have restarted Apache without any errors:

[root@plesk10 ~]# /etc/init.d/httpd stop
Stopping httpd: [ OK ]
[root@plesk10 ~]# /etc/init.d/httpd start
Starting httpd: [ OK ]
[root@plesk10 ~]#

 

[nico_bl1nd]

Problem this is not a new installation.
I've tried to remove the domain completely, and here is the message I get :
"Missing parameter 'dirname' or previous parameter is empty."
http://share.handydandies.com/2R1h270X452k2l2D2y0u

And the result is that I can't get delete the domaine at all !
Any idea why this happens ?