• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Plesk 12.5 to 17.0.17 Upgrade Failure

NotSoSuper

New Pleskian
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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.0.17, Ubuntu Server 14.04 LTS, 64 Bit

PROBLEM DESCRIPTION: During upgrade, I get this error:
Code:
Error: Failed to install or upgrade the extension 'Plesk Migrator' (package: panel-migrator):
[2016-12-23 15:16:51] ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/filemng' 'psaadm' 'cp' '-r' '/opt/psa/tmp/moduleAk3qc1/var/.' '/opt/psa/var/modules/panel-migrator/'] with exit code [1]
[2016-12-23 15:16:51] ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/filemng' 'psaadm' 'rm' '-rf' '/opt/psa/tmp/moduleAk3qc1'] with exit code [1]
filemng failed: filemng: Error occurred during /bin/rm command.


Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance


STEPS TO REPRODUCE: Upgrade from plesk 12.5 to the latest onyx

ACTUAL RESULT: Update errors

EXPECTED RESULT: Update completes

ANY ADDITIONAL INFORMATION
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Have you tried do deinstall the Migrator extension, then do the upgrade, then reinstall the extension?
 
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