Resolved Plesk 17.8 Backups not Restoring

[zwankie]

Hi,

I get this error when trying to restore a client website just after making the backup using the Plesk Extension for Backups.

I have:
Plesk Onyx
Version 17.8.11 Update #35

OS:
CloudLinux 7.6 (Vladimir Lyakhov)‬

Error:
"
Warning: Restore hosting "domain-name-here.com"
Can not deploy content of domain domain-name-here.com
Warning:
Archive error: Unable to extract files from /var/lib/psa/dumps/domains/domain-name-here.com/backup_user-data_1812271916.tgz to /var/www/vhosts/domain-name-here.com: /bin/tar: error_docs/internal_server_error.html: Cannot open: File exists /bin/tar: error_docs/method_not_allowed.html: Cannot open: File exists /bin/tar: error_docs/request-uri_too_long.html: Cannot open: File exists /bin/tar: error_docs/unauthorized.html: Cannot open: File exists /bin/tar: error_docs/not_acceptable.html: Cannot open: File exists /bin/tar: error_docs/not_found.html: Cannot open: File exists /bin/tar: error_docs/not_implemented.html: Cannot open: File exists /bin/tar: error_docs/bad_gateway.html: Cannot open: File exists /bin/tar: error_docs/forbidden.html: Cannot open: File exists /bin/tar: error_docs/styles.css: Cannot open: File exists /bin/tar: error_docs/unsupported_media_type.html: Cannot open: File exists /bin/tar: error_docs/proxy_authentication_required.html: Cannot open: File exists /bin/tar: error_docs/bad_request.html: Cannot open: File exists /bin/tar: error_docs/server.svg: Cannot open: File exists /bin/tar: error_docs/precondition_failed.html: Cannot open: File exists /bin/tar: error_docs/maintenance.html: Cannot open: File exists /bin/tar: Exiting with failure status due to previous errors"

When I run the command #which tar I get /usr/bin/tar

When I check /etc/psa/psa.conf it lists TAR_BIN /bin/tar

Has anyone else found this issue?

I also had the Backup Dump error but followed the Plesk Support article to change the paths and permissions to change from /etc/psa/psa.conf

# Backups directory
DUMP_D /var/lib/psa/dumps
DUMP_TMP_D /tmp

to

Backups directory
DUMP_D /backup/dumps
DUMP_TMP_D /backup/dumptemp

 

[IgorG]

You can refer to KB -
Backup task has finished with a warning: Cannot open: File exists /bin/tar for steps to resolve your issue.