Resolved Can not move subdomain to another subscription

[MHC_1]

Server operating system version

Alma Linux 9.7

Plesk version and microupdate number

Obsidian 18.0.75

We have an imported (via the Migrator) subdomain we need to move to a different but existing subscription. The subdomain we are moving is "admin" subdomain for an existing account/domain/subscription.

When in the Subscribers tab and then choosing "Move to a new Subscription" the following error is encountered:

admin.website.co.uk was not moved to website.co.uk
Failed to copy files storage to destination path. stderr: filemng: Cannot open source file '/var/www/vhosts/admin.website.co.uk/access-logs'
System error 2: No such file or directory

stdout: filemng: Cannot open source file '/var/www/vhosts/admin.website.co.uk/access-logs'
System error 2: No such file or directory

The source file appears to exist. On the parent a source file of this name exists but opening it in file viewer shows an error and no content. Source file is 35 bytes.

The parent account website.co.uk has been on the server since the outset and has been on Plesk for many years. The Parent is a WordPress site.

The child subdomain has just been imported and is not a WordPress site.

How do we resolve the above issue?

The domain name for the sub domain account is already correct (admin.website.co.uk) but we need to include it in the subscription so we can send emails from admin.website as if from the parent domain.

 

[MHC_1]

BONUS: Where can we find more detailed error logging of this and other Plesk GUI errors?

 

[MHC_1]

SOLUTION:
The file /var/www/vhosts/<domain>/access-log was deleted and the move repeated and it worked ok.