Resolved Plesk 18.0.68 - TypeError on Customer login

[ChristophRo]

Server operating system version

Debian 11

Plesk version and microupdate number

18.0.68

Just a warning/heads-up for you guys.
After upgrading to 18.0.68, some of our customers can no longer login to the panel, as it throws an error message. (also happens when we try the "Log in as Customer")
So far we have no clue, what circumstance triggers that problem, as most customers are just working fine.

We are now looking into it with the Plesk support...

 

[alapshin]

Hello @ChristophRo thank you for pointing our attention on that. For determinig the exact root cause of the issue deeper investigation is required. Please submit a request to Plesk support team

​

 

[alapshin]

I can confirm that reported behaviour is Plesk bug PPPM-14862 that will be fixed in further product updates.
To temporarily fix this behavior, add the following to the panel.ini file

[dynamicList]
enableTakeTour = 0

 

[ChristophRo]

Current workaround (courtesy of Plesk support) seems to be to add the following to the panel.ini
(just as an info to other affected people, looking for a quick-fix til hotfix is out)

[dynamicList]
enableTakeTour = 0