Plesk 7.5 Upgrade from 7.15. How long?

[poscompo]

Started Plesk 7.15 to 7.5 upgrade nearly 12 hours ago and it still seems to be going. Using RHEL 3

How long should it take?

E-mail comes on for a while then stops. I can log in and Plesk says it is running 7.5 . When I go to see what is installed I cannot get an update list, and it still says Installation in Progress.

I dare not attempt a reboot.

Anyone any command line suggestions I should try to see what is happening?

 

[Cranky]

Copy and paste a 'ps aux'

 

[poscompo]

Hi
USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
root 1 0.0 0.0 1536 480 ? S 08:32 0:03 init
root 2 0.0 0.0 0 0 ? SW 08:32 0:00 [keventd]
root 3 0.0 0.0 0 0 ? SW 08:32 0:00 [kapmd]
root 4 0.0 0.0 0 0 ? SWN 08:32 0:00 [ksoftirqd/0]
root 7 0.0 0.0 0 0 ? SW 08:32 0:00 [bdflush]
root 5 0.0 0.0 0 0 ? SW 08:32 0:00 [kswapd]
root 6 0.0 0.0 0 0 ? SW 08:32 0:00 [kscand]
root 8 0.0 0.0 0 0 ? SW 08:32 0:00 [kupdated]
root 9 0.0 0.0 0 0 ? SW 08:32 0:00 [mdrecoveryd]
root 13 0.0 0.0 0 0 ? SW 08:32 0:03 [kjournald]
root 68 0.0 0.0 0 0 ? SW 08:32 0:00 [khubd]
root 583 0.0 0.0 0 0 ? SW 08:32 0:00 [kjournald]
root 843 0.0 0.0 1592 572 ? R 08:32 0:00 syslogd -m 0
root 847 0.0 0.0 1520 404 ? S 08:32 0:00 klogd -x
root 897 0.0 0.1 3652 1140 ? S 08:32 0:00 /usr/sbin/sshd
ntp 933 0.0 0.2 2568 2564 ? SL 08:32 0:00 ntpd -U ntp -p /v
postgres 1045 0.0 0.1 9596 1780 ? S 08:32 0:00 /usr/bin/postmast
postgres 1047 0.0 0.1 9156 1584 ? S 08:32 0:00 postgres: stats b
postgres 1048 0.0 0.1 8164 1608 ? S 08:32 0:00 postgres: stats c
root 1145 0.0 0.7 25448 7588 ? S 08:32 0:00 /usr/bin/spamd -d
tomcat4 1191 0.0 2.4 238216 25636 ? S 08:32 0:07 /usr/java/j2sdk1.
root 1353 0.0 0.0 1596 660 ? S 08:33 0:00 crond
daemon 1370 0.0 0.0 1580 592 ? S 08:33 0:00 /usr/sbin/atd
root 1379 0.0 0.0 2384 696 ? S 08:33 0:00 /usr/sbin/saslaut
root 1380 0.0 0.0 2384 696 ? S 08:33 0:00 /usr/sbin/saslaut
root 1383 0.0 0.0 2384 696 ? S 08:33 0:00 /usr/sbin/saslaut
root 1384 0.0 0.0 2384 696 ? S 08:33 0:00 /usr/sbin/saslaut
root 1385 0.0 0.0 2384 696 ? S 08:33 0:00 /usr/sbin/saslaut
root 1393 0.0 0.0 3560 556 ? S 08:33 0:00 rhnsd --interval
root 1412 0.0 0.0 1680 700 ? S 08:33 0:01 portsentry -stcp
root 1414 0.0 0.0 1552 504 ? S 08:33 0:00 portsentry -udp
root 1418 0.0 0.0 1500 412 tty1 S 08:33 0:00 /sbin/mingetty tt
root 1419 0.0 0.0 1500 412 tty2 S 08:33 0:00 /sbin/mingetty tt
root 1420 0.0 0.0 1500 412 tty3 S 08:33 0:00 /sbin/mingetty tt
root 1421 0.0 0.0 1500 416 tty4 S 08:33 0:00 /sbin/mingetty tt
root 1422 0.0 0.0 1500 412 tty5 S 08:33 0:00 /sbin/mingetty tt
root 1423 0.0 0.0 1500 412 tty6 S 08:33 0:00 /sbin/mingetty tt
root 2431 0.0 0.5 11416 5536 ? S 08:37 0:06 /usr/local/psa/ad
root 4837 0.0 0.5 11412 5552 ? S 08:40 0:00 /usr/local/psa/ad
root 5705 0.0 0.0 4244 760 ? S 08:42 0:00 /bin/sh /usr/bin/
mysql 5730 0.0 0.4 16536 4168 ? S 08:42 0:08 /usr/libexec/mysq
named 11515 0.0 0.2 36284 2668 ? S 08:48 0:00 /usr/sbin/named -
root 11575 0.0 0.3 12988 4064 ? S 08:48 0:00 /usr/local/psa/ad
psaadm 11583 0.0 0.7 15948 7688 ? S 08:48 0:01 /usr/local/psa/ad
root 11609 0.0 1.0 23244 10560 ? S 08:48 0:01 /usr/sbin/httpd
qmails 11977 0.0 0.0 1568 420 ? S 08:48 0:01 qmail-send
qmaill 11978 0.0 0.0 1512 452 ? S 08:48 0:00 splogger qmail
root 11979 0.0 0.0 1556 364 ? S 08:48 0:00 qmail-lspawn ./Ma
qmailr 11980 0.0 0.0 1556 372 ? S 08:48 0:00 qmail-rspawn
qmailq 11982 0.0 0.0 1504 328 ? S 08:48 0:00 qmail-clean
drweb 12140 0.0 0.4 10284 4956 ? S 08:48 0:02 /opt/drweb/drwebd
root 12266 0.0 0.0 1628 532 ? S 08:49 0:00 /usr/lib/courier-
root 12272 0.0 0.0 1508 452 ? S 08:49 0:00 /usr/lib/courier-
root 12278 0.0 0.0 1620 520 ? S 08:49 0:00 /usr/lib/courier-
root 12285 0.0 0.0 1376 292 ? S 08:49 0:00 /usr/lib/courier-
root 12288 0.0 0.0 1636 524 ? S 08:49 0:01 /usr/lib/courier-
root 12290 0.0 0.0 1516 452 ? S 08:49 0:00 /usr/lib/courier-
root 12299 0.0 0.0 1616 516 ? S 08:49 0:00 /usr/lib/courier-
root 12303 0.0 0.0 1376 292 ? S 08:49 0:00 /usr/lib/courier-
popuser 12786 0.0 1.9 25308 20040 ? S 08:51 0:03 /usr/bin/spamd --
popuser 12800 0.0 1.9 25360 20040 ? S 08:51 0:01 /usr/bin/spamd --
root 13581 0.0 0.0 2152 828 ? S 08:53 0:00 xinetd -stayalive
root 13791 0.0 0.2 8068 2324 ? S 08:54 0:00 /usr/local/psa/ad
root 13825 0.0 0.3 5960 3212 ? S 08:54 0:00 rpm -U /root/psa/
root 13827 0.0 0.1 5428 1284 ? S 08:54 0:00 /usr/lib/rpm/rpmq
psaadm 2023 0.0 0.9 17924 10128 ? S 12:50 0:01 /usr/local/psa/ad
psaadm 2026 0.0 0.8 16452 9036 ? S 12:50 0:03 /usr/local/psa/ad
psaadm 5329 0.0 0.8 16688 9104 ? S 13:23 0:02 /usr/local/psa/ad
root 5742 0.0 0.2 8052 2696 ? S 13:25 0:00 /usr/local/psa/ad
root 5761 0.0 0.0 2176 964 ? S 13:25 0:00 sh -c rpm -q Mamb
root 5762 0.0 0.0 3680 1024 ? S 13:25 0:00 /usr/lib/rpm/rpmq
root 7984 0.0 0.6 11608 6720 ? S 13:56 0:00 /usr/bin/python /
root 20515 0.0 1.0 23244 10512 ? S 16:33 0:00 /usr/sbin/httpd
apache 20516 0.0 1.4 26508 14984 ? S 16:33 0:00 /usr/sbin/httpd
apache 20517 0.0 1.4 26728 15188 ? S 16:33 0:01 /usr/sbin/httpd
apache 20518 0.0 1.4 26696 15216 ? S 16:33 0:01 /usr/sbin/httpd
apache 20519 0.0 1.4 27164 15388 ? S 16:33 0:00 /usr/sbin/httpd
apache 20520 0.0 1.4 26732 15204 ? S 16:33 0:00 /usr/sbin/httpd
apache 20521 0.0 1.2 24992 12968 ? S 16:33 0:00 /usr/sbin/httpd
apache 20522 0.0 1.4 26512 15000 ? S 16:33 0:00 /usr/sbin/httpd
apache 20523 0.0 1.5 27184 15736 ? S 16:33 0:01 /usr/sbin/httpd
root 23658 0.0 0.2 8068 2852 ? S 16:59 0:00 /usr/local/psa/ad
root 23664 0.0 0.0 2168 956 ? S 16:59 0:00 sh -c rpm -q Mamb
root 23665 0.0 0.1 3688 1056 ? S 16:59 0:00 /usr/lib/rpm/rpmq
apache 24329 0.0 1.4 26712 15204 ? S 17:07 0:00 /usr/sbin/httpd
apache 24330 0.0 1.5 27228 15656 ? S 17:07 0:01 /usr/sbin/httpd
root 24503 0.0 0.2 8048 2852 ? S 17:07 0:00 /usr/local/psa/ad
root 24512 0.0 0.0 2176 964 ? S 17:08 0:00 sh -c rpm -q Mamb
root 24513 0.0 0.1 3684 1064 ? S 17:08 0:00 /usr/lib/rpm/rpmq
psaadm 26622 0.0 0.6 14696 6940 ? S 17:42 0:00 /usr/local/psa/ad
psaadm 26892 0.0 0.9 17076 9408 ? S 17:43 0:02 /usr/local/psa/ad
root 27342 0.0 0.2 8056 2856 ? S 17:46 0:00 /usr/local/psa/ad
root 27351 0.0 0.0 2180 960 ? S 17:46 0:00 sh -c rpm -q Mamb
root 27352 0.0 0.1 3692 1056 ? S 17:46 0:00 /usr/lib/rpm/rpmq
apache 27607 0.0 1.2 25016 12952 ? S 17:50 0:00 /usr/sbin/httpd
apache 28608 0.0 1.5 27128 15552 ? S 18:05 0:00 /usr/sbin/httpd
psaadm 1687 0.0 0.7 15528 7872 ? S 19:33 0:01 /usr/local/psa/ad
root 2459 0.0 0.2 8072 2856 ? S 19:37 0:00 /usr/local/psa/ad
root 2465 0.0 0.0 2172 964 ? S 19:37 0:00 sh -c rpm -q Mamb
root 2466 0.0 0.1 3684 1056 ? S 19:37 0:00 /usr/lib/rpm/rpmq
root 3112 0.0 0.2 8056 2852 ? S 19:46 0:00 /usr/local/psa/ad
root 3120 0.0 0.0 2172 956 ? S 19:46 0:00 sh -c rpm -q Mamb
root 3121 0.0 0.1 3688 1064 ? S 19:46 0:00 /usr/lib/rpm/rpmq
psaadm 5783 0.0 0.6 14764 6956 ? S 20:35 0:00 /usr/local/psa/ad
root 5997 0.0 0.2 8072 2856 ? S 20:36 0:00 /usr/local/psa/ad
root 6006 0.0 0.0 2168 964 ? S 20:36 0:00 sh -c rpm -q Mamb
root 6007 0.0 0.1 3684 1060 ? S 20:36 0:00 /usr/lib/rpm/rpmq
psaadm 8175 0.0 0.8 16140 8636 ? S 21:01 0:01 /usr/local/psa/ad
psaadm 10533 0.0 0.8 16432 8696 ? S 21:38 0:00 /usr/local/psa/ad
apache 10666 0.0 1.4 26492 15092 ? S 21:39 0:00 /usr/sbin/httpd
psaadm 10950 0.0 0.7 15796 8140 ? S 21:42 0:00 /usr/local/psa/ad
psaadm 10971 0.0 0.8 16136 8412 ? S 21:42 0:00 /usr/local/psa/ad
qmailr 11154 0.0 0.1 3424 1360 ? S 21:44 0:00 qmail-remote serv
qmaild 11156 16.3 0.1 3396 1404 ? R 21:44 1:26 /var/qmail/bin/qm
psaadm 11367 0.0 0.4 13128 4796 ? S 21:44 0:00 /usr/local/psa/ad
psaadm 11371 0.0 0.4 13128 4796 ? S 21:44 0:00 /usr/local/psa/ad
psaadm 11372 0.0 0.4 13128 4796 ? S 21:44 0:00 /usr/local/psa/ad
psaadm 11380 0.0 0.4 13128 4796 ? S 21:44 0:00 /usr/local/psa/ad
psaadm 11429 0.0 0.4 12988 4256 ? S 21:44 0:00 /usr/local/psa/ad
root 11458 0.0 0.2 8052 3064 ? S 21:45 0:00 /usr/local/psa/ad
root 11466 0.0 0.0 2172 960 ? S 21:45 0:00 sh -c rpm -q Mamb
root 11467 0.0 0.1 3692 1372 ? S 21:45 0:00 /usr/lib/rpm/rpmq
qmailr 11554 0.0 0.1 3436 1360 ? S 21:47 0:00 qmail-remote serv

 

[poscompo]

Hi

Here is the remainder. The text is too long for one message.

regards

Poscompo

qmaild 11555 14.1 0.1 3400 1404 ? R 21:47 0:52 /var/qmail/bin/qm
qmailr 11599 0.0 0.1 3416 1360 ? S 21:47 0:00 qmail-remote serv
qmaild 11601 13.9 0.1 3404 1404 ? R 21:47 0:45 /var/qmail/bin/qm
root 11671 0.2 0.2 7028 2072 ? S 21:49 0:00 sshd: root@pts/0
qmailr 11689 0.0 0.1 3416 1360 ? S 21:49 0:00 qmail-remote serv
qmaild 11690 12.6 0.1 3400 1404 ? R 21:49 0:25 /var/qmail/bin/qm
root 11692 2.8 0.1 4256 1404 pts/0 S 21:49 0:05 -bash
qmailr 11756 0.0 0.1 3424 1548 ? S 21:50 0:00 qmail-remote serv
qmaild 11757 11.6 0.1 3400 1456 ? S 21:50 0:21 /var/qmail/bin/qm
qmailr 11762 0.0 0.1 3424 1364 ? S 21:50 0:00 qmail-remote serv
qmaild 11768 11.7 0.1 3400 1408 ? R 21:50 0:20 /var/qmail/bin/qm
qmailr 11779 0.0 0.1 3424 1364 ? S 21:50 0:00 qmail-remote serv
qmaild 11780 11.6 0.1 3396 1404 ? R 21:50 0:19 /var/qmail/bin/qm
qmailr 11908 0.0 0.1 3436 1368 ? S 21:51 0:00 qmail-remote serv
qmaild 11909 11.1 0.1 3416 1416 ? R 21:51 0:12 /var/qmail/bin/qm
qmailr 11937 0.0 0.1 3440 1368 ? S 21:52 0:00 qmail-remote serv
qmaild 11938 10.7 0.1 3388 1412 ? R 21:52 0:08 /var/qmail/bin/qm
root 12050 0.0 0.0 1596 656 ? S 21:53 0:00 CROND
root 12051 0.0 0.0 1592 668 ? S 21:53 0:00 CROND
root 12052 0.0 0.0 1596 656 ? S 21:53 0:00 CROND
root 12053 0.0 0.0 1592 668 ? S 21:53 0:00 CROND
root 12058 0.0 0.1 5480 1412 ? S 21:53 0:00 /usr/lib/courier-
root 12063 0.1 0.1 5476 1412 ? S 21:53 0:00 /usr/lib/courier-
root 12069 0.0 0.1 5476 1412 ? S 21:53 0:00 /usr/lib/courier-
drweb 12072 0.0 0.0 1648 728 ? S 21:53 0:00 bin/qmail-queue
root 12073 0.0 0.0 2864 900 pts/0 R 21:53 0:00 ps aux

 

[poscompo]

It looks to me that the install is still taking place very slowly, as Mambo keeps appearing.

Am I guessing right?

Thanks for the help so far

Poscompo

 

[poscompo]

Getting ready to panic.

Should I leave the server running or restart?

Is anything actually happening with the upgrade ?

Thanks

 

[NightStorm]

This is why I don't trust the built-in upgrader... I just download the latest install.sh file from the Plesk downloads area )about 1.5 mb) and let it update the server... that way I get to see everything as it is happening.
Have you tried checking /tmp/psa_installer_*.log to see if there are any errors near the end that may be hanging the system?

 

[poscompo]

I restarted the server this morning and things have improved.
The server still takes up to 2 hours to process e-mail, even between accounts on the server!
The updater seems to have put everything in the right place.

 

[pchammer]

Can you elaborate on the 2 hour email processing? That seems a bit odd....

Thanks!

 

[poscompo]

I have plesk 7.5 on rh es3 with spamassasin and drweb.

If someone send me or any user on the server an e-mail it takes 2 hours to arrive (almost to the minute). If any one on the server including myself sends an e-mail to me It takes 2 hours to arrive. It used to be immediate.

Poscompo