Plesk 9.5.4 - Error 500 after login

Mao · Aug 19, 2011

Hi,

I've tried searching this board already to look for possible answers but no luck so far.

I have Plesk 9.5.4 on CentOS 5.5 x86_64. Plesk login page looks fine but after logging in there, it shows "500 - Internal Server Error". Here's the error logs.

2011-08-19 15:24:40: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start:
2011-08-19 15:24:40: (mod_fastcgi.c.1004) child exited with status 1 /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
2011-08-19 15:24:40: (mod_fastcgi.c.1007) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli)
For more information check http://www.lighttpd.net/documentation/fastcgi.html#preparing-php-as-a-fastcgi-program
2011-08-19 15:24:40: (mod_fastcgi.c.1012) If this is PHP on Gentoo add fastcgi to the USE flags
2011-08-19 15:24:40: (mod_fastcgi.c.1105) [ERROR]: spawning fcgi failed.
Must be suid root
2011-08-19 15:24:40: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start:
2011-08-19 15:24:40: (mod_fastcgi.c.1004) child exited with status 1 /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
2011-08-19 15:24:40: (mod_fastcgi.c.1007) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli)
For more information check http://www.lighttpd.net/documentation/fastcgi.html#preparing-php-as-a-fastcgi-program
2011-08-19 15:24:40: (mod_fastcgi.c.1012) If this is PHP on Gentoo add fastcgi to the USE flags
2011-08-19 15:24:40: (mod_fastcgi.c.1105) [ERROR]: spawning fcgi failed.

When I manually issue the command "/usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm" from command line, it looks fine.

[root@server ~]# /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
PHP Notice: Undefined index: REQUEST_URI in /usr/local/psa/admin/auto_prepend/auth.php3 on line 30
Expires: Fri, 28 May 1999 00:00:00 GMT
Last-Modified: Fri, 19 Aug 2011 07:28:25 GMT
Cache-Control: no-store, no-cache, must-revalidate
Cache-Control: post-check=0, pre-check=0
Pragma: no-cache
P3P: CP="NON COR CURa ADMa OUR NOR UNI COM NAV STA"
Content-type: text/html

<html><head><title></title>
<script language="javascript" type="text/javascript" src="/javascript/common.js?plesk_version=psa-9.5.4-95110630.14"/></script>
<script language="javascript" type="text/javascript" src="/javascript/prototype.js?plesk_version=psa-9.5.4-95110630.14"></script>
<script>
var opt_no_frames = false;
var opt_integrated_mode = false;
</script>

</head><body onLoad=";top.location='/login.php3';"></body></html><!--_________________________________________________________________________________________________________________________________________________________________________

My installation of Plesk 9.5.4 is up2date.
Any idea on how to fix this problem?

Thanks.

Sunyl7 · Nov 5, 2011

Had permission issue on plesk 10.2 and getting the same 500 error on plesk login page.

----
2011-11-05 17:24:13: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start:
2011-11-05 17:24:13: (mod_fastcgi.c.1004) child exited with status 1 /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
2011-11-05 17:24:13: (mod_fastcgi.c.1007) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli)
For more information check http://www.lighttpd.net/documentation/fastcgi.html#preparing-php-as-a-fastcgi-program
2011-11-05 17:24:13: (mod_fastcgi.c.1012) If this is PHP on Gentoo add fastcgi to the USE flags
2011-11-05 17:24:13: (mod_fastcgi.c.1105) [ERROR]: spawning fcgi failed.
2011-11-05 17:24:13: (mod_fastcgi.c.3505) all handlers for /index.php on .php are down.
----

as per http://forum.parallels.com/showthread.php?t=108924 we ran the command but it still the same error.

Any help will be appreciated.

Plesk 9.5.4 - Error 500 after login

Mao

New Pleskian

Sunyl7

New Pleskian

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