• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Plesk Antivirus without function

Danny1973

Basic Pleskian
Hallo,

ich nutze Plesk 11.5.29 in Kombination mit Debian 6. Im Panel habe ich serverweit Plesk Antivirus für eingehende Mails aktiviert. Sende ich per heise-Check aber einen Testvirus im Anhang, so wird dieser Anhang weder entfernt, noch wird die E-Mail als infiziert markiert. Wo liegt das Problem?

(I use Plesk 11.5.29 in combination with Debian 6. In the panel I have Plesk server-wide antivirus activated for incoming mail. I've send me a testvirus by heise in the attachment but this appendix is not removed, nor is the e-mail marked as infected. Where is the problem?)

LG Danny
 
Have you tried troubleshoot it with help of investigation /usr/local/psa/var/log/maillog ?
Do you have any related error record there? What sort of antivirus you have installed?
 
Log has no error. I'm using standard Plesk DrWeb antivirus. Service is running. I have a catchall popbox. Is this a problem?

Regards Danny
 
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