• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Plesk backup and FTP repository issues

Xavier12

Regular Pleskian
Hey guys,

I am having issues with the plesk backup manager. I set up my personal FTP personal repository in tools & settings, then backup manager. My ftp is secure with a specific port. here are my options:

FTP server hostname or IP: myipaddress":"port without quotes
Directory for backup files storage: complete also used /complete
Both correct username and password

Use passive mode checked
Use FTPS checked
Use password protection checked

Here is my scenario:

Personal FTP repository backups are set up with:

Create a multivolume backup
Volume size: 2047
Store backup in: Personal FTP Respository
max number of backups: 1

For some reason when I manually backed up the server with server repository, my storage went from 14gb to 6gb.. I have zero backups in both server repository and personal FTP repository because I deleted them. Now its stuck at 6gb, which seems that the backup is stored somewhere in the system and is not deleted.

Where can I find this backup? I am using CentOS.

Please advise, thanks.
 
Last edited:
Hi Abdi,

Thanks for the response. Yes, I have already checked that file location and it didn't solve once I deleted files.
 
I guess I had to solve this issue myself.. Solution: Delete temporary files in the folder /usr/local/psa/PMM/tmp
 
Ok....Why is Plesk creating a duplicate copy of the server backup in the root TMP folder? When I manually create a local backup it takes 8gb, then when downloading the backup in the browser, a 9gb dump file appears in the TMP folder.. Does this mean I need to have 20gb+ just to download a 8gb backup?
 
Back
Top