• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Issue Plesk hosted Magento site - 524 mod_fcgi timeout on login phase.

MrNavette

New Pleskian
Hello,

I'v searched so many post within 2 weeks, i had to ask help here.

Working on an old magento site, the plesk panel is prety messy : 5 php versions, many unused aliases and domains.

Site crashed with this 524 timeout, when i asked plesk to create a new domain, sub domain of the main site actualy.

If you have any idea that can solve this with plesk commands and or php/apache/nginx config, pls tel me.

Ask fo logs, what i can tell you is that the /var/seession (php) is about 42Go, magento is in 1.7, plesk is 17.8, i tried every timeout value increase, tried reinstalling mod_fcgi, etc etc

I can't even remove sessions with rm nor perl script nor find -exec

Pls send help.
 
Back
Top