Resolved Plesk is not allowing (ASL) tortix user to send email

[larryk]

hello,

I have atomicorp ASL (the gui or asl web) installed.
CentOS Linux 7.2.1511 (Core)‬
Product Plesk Onyx
Version 17.0.17 Update #17, last updated on Feb 27, 2017 09:33 PM

On the ASL Gui, there is a button to send a false positive report, the ASL code using php to send the report via email.

HOWEVER, the email is not being sent because of this:

Mar 2 10:14:49 host journal: plesk sendmail[6496]: handlers_stderr: DATA REPLY:554:5.7.0 Your message could not be sent. The user tortix is not allowed to send email.#012REJECT

Anyone seen this issue before?
Anyone know how to let plesk allow tortix to send an email?

thanks

 

[UFHH01]

Hi larryk,

you could use the command

/usr/local/psa/admin/sbin/mailmng-outgoing --add-to-whitelist --sysuser=tortix​

to whitelist the user "tortix".

 

[larryk]

thanks, but

[hostname ~] >> /usr/local/psa/admin/sbin/mailmng-outgoing --add-to-whitelist --sysuser=tortix
ERRORutgoing:'getpwnam(): name not found: tortix\xe2\x80\x8b'


any thoughts?

 

[larryk]

sorry... that worked... it was cut and paste error

THANKS UFHH01 !!!