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Issue Plesk Migration Gets Stuck On Specific Subscription

Matt M

Basic Pleskian
Server operating system version
Al
Plesk version and microupdate number
18.0.74 Update #3
I recently posted a question about Plesk Migration speed (Question - Plesk Migration Obsidian to Obsidian: How Long To Expect?). It appears to be that it's a specific subscription that's bugged. Other subscriptions, even ones containing substantially more data, are migrating just fine. On the other hand, this one is slow even after I removed a bunch of files from it in order to scp them over manually later. So it is not a factor of size on disk. I am truly stumped by this. The migration in question gets stuck during the check step, at the following point, without fail, every time.

Code:
# /usr/local/psa/admin/sbin/modules/panel-migrator/plesk-migrator check
[2026-02-08 23:52:46][INFO] Initialize Plesk Migrator
[2026-02-08 23:52:46][INFO] Target Plesk host: ***
[2026-02-08 23:52:46][INFO] Source Plesk 'source' host: ***
[2026-02-08 23:52:46][INFO] Target Plesk host: ***
[2026-02-08 23:52:46][INFO] START: Check if migration list file exists
[2026-02-08 23:52:46][INFO] FINISH: Check if migration list file exists
[2026-02-08 23:52:46][INFO] START: Check connections
[2026-02-08 23:52:49][INFO] FINISH: Check connections
[2026-02-08 23:52:49][INFO] Check migration compatibility of source and target Plesk versions
[2026-02-08 23:52:49][INFO] Check that all required components are installed on source Plesk
[2026-02-08 23:52:49][INFO] START: Check whether services operate properly
[2026-02-08 23:52:50][INFO] FINISH: Check whether services operate properly
[2026-02-08 23:52:50][INFO]
Services' Issues
|
|- Service 'web on target Plesk server'
|
|- Service 'ftp on target Plesk server'
|
|- Service 'mail on target Plesk server'
|
|- Service 'dns on target Plesk server'
|
|- Service 'mysql on target Plesk server'
|
`- Service 'plesk on target Plesk server (***)'

[2026-02-08 23:52:50][INFO] The report was saved into the file /usr/local/psa/var/modules/panel-migrator/sessions/20260129234720/test_service_report.2026.02.08.23.52.50
[2026-02-08 23:52:50][INFO] ******************** Summary ********************
[2026-02-08 23:52:50][INFO] Operation finished successfully for 6 out of 6 services
[2026-02-08 23:52:50][INFO] Checked objects      Total Successful Warnings Failed
[2026-02-08 23:52:50][INFO] Service              6     6          0        0
[2026-02-08 23:52:50][INFO] All services are working correctly.
[2026-02-08 23:52:50][INFO] START: Fetch basic information about resellers, clients and domains data from source servers
[2026-02-08 23:52:50][INFO] Using the existing shallow dump for 'source'
[2026-02-08 23:52:50][INFO] FINISH: Fetch basic information about resellers, clients and domains data from source servers
[2026-02-08 23:52:50][INFO] START: Read migration list
[2026-02-08 23:52:50][INFO] FINISH: Read migration list
[2026-02-08 23:52:50][INFO] Read IP mapping file
[2026-02-08 23:52:50][INFO] START: Fetch information from source panel
[2026-02-08 23:52:50][INFO] START: Fetch configuration data from Plesk servers
[2026-02-08 23:52:50][INFO] Deploy migration agent to '***
[2026-02-08 23:52:54][INFO] Create source dump.
[2026-02-08 23:52:54][INFO] Creating hosting description
[2026-02-08 23:53:37][INFO] Converting hosting description to local configuration dump '/usr/local/psa/var/modules/panel-migrator/sessions/20260129234720/plesk.backup.source.downloaded.hosting-description.tar'
[2026-02-08 23:53:41][INFO] Creating remote configuration dump on the target server '/usr/local/psa/var/modules/panel-migrator/sessions/20260129234720/plesk.backup.source.downloaded.dump.tar'
[2026-02-08 23:54:16][INFO] Merging local and remote configuration dumps in '/usr/local/psa/var/modules/panel-migrator/sessions/20260129234720/plesk.backup.source.downloaded.merged.tar'

I don't know where to even begin troubleshooting this.
 
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