- Server operating system version
- AlmaLinux 9.6 (Sage Margay)
- Plesk version and microupdate number
- Plesk Obsidian 18.0.70 Web Pro Edition
Hi everybody,
I have a weird issue with plesk migrator. First of all, I did successfully transfered 26 accounts from cpanel to plesk 4 months ago. I wanted to finish by a huge web app yesterday.
Unfortunately, I have the following message :
Code:
Failed to perform action: Fetch data from source cPanel
Cause: Error creating migration dump: Command execution failed on the source server 'cpanel' (37.187.252.107) with non-zero exit code.
command: cd /root/plesk/plesk_migrator-is0dvsq0q4fgeqylpqug46an2cfhoigf/pmm_agent; /usr/bin/perl createDump.pl --dump-domains=lebacchusdessucs.com --dump-clients=lebacchusdessucs --configuration-only --server -v 5 > dump.log 2>&1
exit code: 2
stdout:
stderr:
That is a critical error, migration was stopped.
The connexion to the cpanel server is working. I can reach the accounts left. When I select an account to migrate, this error message is displayed and the migration is blocked.
So I tried to re-install plesk migrator, no success. I went further, and apparently on the plesk server I should have pmm_agent installed and trying to generate a createDump.pl file. Not working.
Next step, I checked the chmod on cpanel, it seems to be ok : drwx------ 8 root root ... I tried agin, still the same message. So, if you have any clue on how to solve this issue, it will be very helpfull.
Thanks.