plesk panel showing 500 - Internal Server Error

[midadala]

Hi,

When tried to access my plesk 9.3 today., it showed the below error

500 - Internal Server Error

Below is the log of sw-cp-server

2011-08-23 14:03:30: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start:
2011-08-23 14:03:30: (mod_fastcgi.c.1004) child exited with status 1 /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
2011-08-23 14:03:30: (mod_fastcgi.c.1007) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli)
For more information check http://www.lighttpd.net/documentation/fastcgi.html#preparing-php-as-a-fastcgi-program
2011-08-23 14:03:30: (mod_fastcgi.c.1012) If this is PHP on Gentoo add fastcgi to the USE flags
2011-08-23 14:03:30: (mod_fastcgi.c.1105) [ERROR]: spawning fcgi failed.
2011-08-23 14:04:42: (log.c.135) server stopped
2011-08-23 14:04:50: (log.c.75) server started
2011-08-23 14:04:50: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
2011-08-23 14:04:50: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
Must be suid root
2011-08-23 14:05:21: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start:
2011-08-23 14:05:21: (mod_fastcgi.c.1004) child exited with status 1 /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
2011-08-23 14:05:21: (mod_fastcgi.c.1007) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli)
For more information check http://www.lighttpd.net/documentation/fastcgi.html#preparing-php-as-a-fastcgi-program
2011-08-23 14:05:21: (mod_fastcgi.c.1012) If this is PHP on Gentoo add fastcgi to the USE flags
2011-08-23 14:05:21: (mod_fastcgi.c.1105) [ERROR]: spawning fcgi failed.
2011-08-23 14:05:21: (mod_fastcgi.c.3505) all handlers for /index.php on .php are down.
2011-08-23 14:05:32: (log.c.135) server stopped
2011-08-23 14:05:36: (log.c.75) server started
2011-08-23 14:05:36: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
2011-08-23 14:05:36: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs


And below is the content of my /usr/local/psa/admin/conf/php.ini

short_open_tag = On
y2k_compliance = Off
output_buffering = Off
allow_call_time_pass_reference = On
max_execution_time = 600
max_input_time = 600
memory_limit = 128M
error_reporting = E_ALL & ~E_NOTICE
log_errors = On
display_errors = On
warn_plus_overloading = Off
expose_php = Off

variables_order = "ECGPS"
register_argc_argv = On
auto_globals_jit = Off
post_max_size = 2147483647
magic_quotes_gpc = On
magic_quotes_runtime = Off

include_path = "/usr/local/psa/admin/plib:/usr/local/psa/admin/javascripts:/usr/local/psa/admin/plib/locales:/usr/local/psa/admin/auto_prepend:/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin:/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin"
upload_tmp_dir = "/tmp"
upload_max_filesize = 2147483647

#apc.stat = 0
#apc.shm_size = 10
#apc.include_once_override = 1

swkey.repository_dir = "/etc/sw/keys" q


Thanks
Murali

 

[IgorG]

Do you have enabled Greylisting spam protection?

 

[midadala]

Hi
Grey_listing is disabled. Below is the output for grey_listing --info-server


Grey listing configuration.

Grey listing checking disabled
Grey interval 5 minutes
Expire interval 51840 minutes
Penalty interval 2 minutes
Penalty disabled
Personal grey listing
configuration allowed

Server-wide black list:

Server-wide white list:

White domains patterns list:
*google.com
*mail.ru
*parallels.com
*rambler.ru
*yahoo.com
*yandex.ru

Black domains patterns list:
*[0-9][0-9]-[0-9][0-9]-[0-9][0-9]*
*[0-9][0-9].[0-9][0-9].[0-9][0-9]*
*[0-9][0-9][0-9]-[0-9][0-9][0-9]-[0-9][0-9][0-9]*
*[0-9][0-9][0-9].[0-9][0-9][0-9].[0-9[0-9]][0-9]*
dsl|pool|broadband|hsd
dynamic|static|ppp|dyn-ip|dial-up

SUCCESS: Gathering of server wide information complete.

 

[midadala]

Hi,

Error has been fixed by editing /etc/sw-cp-server/applications.d/plesk.conf .

for some people increasing the "max-procs", PHP_FCGI_CHILDREN" => "3" and
"PHP_FCGI_MAX_REQUESTS" => "10" fixed the issue.

http://www.hostnexus.com/forum/taur...amma-eta/12555-500-internal-server-error.html