Issue Plesk refused to connect

[Bogdan1]

Hi,

I've just installed Plesk Onyx on Clean VPS(Centos 7)
Installation has been successfully installed. But when I try to connect to admin panel I'm getting "Plesk refused to connect". I tried repair plesk but everything is ok. Apache is running

Expand/Collapse Block: service httpd status

[root@vps*** ~]# service httpd status

Redirecting to /bin/systemctl status httpd.service

● httpd.service - The Apache HTTP Server

Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor preset: disabled)

Active: active (running) since Sat 2018-03-03 01:02:23 CET; 15s ago

Docs: man:httpd(8)

man:apachectl(8)

Process: 20976 ExecStop=/bin/kill -WINCH ${MAINPID} (code=exited, status=0/SUCCESS)

Main PID: 20981 (httpd)

Status: "Total requests: 0; Current requests/sec: 0; Current traffic: 0 B/sec"

Memory: 11.9M

CGroup: /system.slice/httpd.service

├─20981 /usr/sbin/httpd -DFOREGROUND

├─20983 /usr/sbin/httpd -DFOREGROUND

├─20984 /usr/sbin/httpd -DFOREGROUND

├─20985 /usr/sbin/httpd -DFOREGROUND

├─20986 /usr/sbin/httpd -DFOREGROUND

└─20987 /usr/sbin/httpd -DFOREGROUND


Mar 03 01:02:22 vps***.ovh.net systemd[1]: Starting The Apache HTTP Server...

Mar 03 01:02:23 vps***.ovh.net systemd[1]: Started The Apache HTTP Server.

Expand/Collapse Block: error_log

2018/03/03 00:59:58 [notice] 17818#0: signal process started

Expand/Collapse Block: sw-engine.log

[03-Mar-2018 00:56:47] NOTICE: fpm is running, pid 1932

[03-Mar-2018 00:56:47] NOTICE: ready to handle connections

[03-Mar-2018 00:56:47] NOTICE: systemd monitor interval set to 10000ms

[03-Mar-2018 01:00:01] NOTICE: Terminating ...

[03-Mar-2018 01:00:01] NOTICE: exiting, bye-bye!

[03-Mar-2018 01:00:01] NOTICE: fpm is running, pid 18000

[03-Mar-2018 01:00:01] NOTICE: ready to handle connections

[03-Mar-2018 01:00:01] NOTICE: systemd monitor interval set to 10000ms

Expand/Collapse Block: error_log

2018/03/03 00:59:58 [notice] 17818#0: signal process started

Expand/Collapse Block: httpsd_access_log

empty

Expand/Collapse Block: panel_log

[2018-03-03 00:59:45] ERR [extension/letsencrypt] Domain validation failed for vps***$

Details:

Type: urn:acme:error:connection

Status: 400

Detail: Fetching http://vps***.ovh.net/.well-known/acme-challenge/quPrOlKas0wLyflWIN$

[2018-03-03 00:59:45] ERR [extension/letsencrypt] Domain validation failed: Invalid res$

Details:

Type: urn:acme:error:connection

Status: 400

Detail: Fetching http://vps***.ovh.net/.well-known/acme-challenge/quPrOlKas0wLyflWIN$

[2018-03-03 00:59:45] ERR [extension/letsencrypt] Failed to secure panel: Invalid respo$

Details:

Type: urn:acme:error:connection

Status: 400

Detail: Fetching http://vps***.ovh.net/.well-known/acme-challenge/quPrOlKas0wLyflWIN$

PS: I've also tried 17.8 preview and it works. So I don't understand why stable version refuse to work.
PS2: Is 17.8 preview stable enough to run a website on it?

 

[MarkM]

17.8 is pretty stable as it is. I believe it should be released this month but don't quote me on that.

Have you tried both Plesk ports? 8443 for https, 8880 for http.

Run both the following to confirm; will show that there is something running on that port;

[root@plesk ~]# lsof -i:8443

[root@plesk ~]# lsof -i:8880

OVH typically preinstalls - Can you confirm you installed Plesk manually versus using an OVH template?

 

[Bogdan1]

Yes I tried 8880 but getting the same error.
Yes I installed clean centos 7 and run plesk once-click installer.

sh <(curl https://autoinstall.plesk.com/one-click-installer || wget -O - https://autoinstall.plesk.com/one-click-installer)

COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME

sw-cp-ser 21169 root 7u IPv4 116936 0t0 TCP *csync-https (LISTEN)

sw-cp-ser 21169 root 9u IPv6 116938 0t0 TCP *csync-https (LISTEN)

sw-cp-ser 21170 sw-cp-server 7u IPv4 116936 0t0 TCP *csync-https (LISTEN)

sw-cp-ser 21170 sw-cp-server 9u IPv6 116938 0t0 TCP *csync-https (LISTEN)

COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME

sw-cp-ser 21169 root 8u IPv4 116937 0t0 TCP *:cddbp-alt (LISTEN)

sw-cp-ser 21169 root 10u IPv6 116939 0t0 TCP *:cddbp-alt (LISTEN)

sw-cp-ser 21170 sw-cp-server 8u IPv4 116937 0t0 TCP *:cddbp-alt (LISTEN)

sw-cp-ser 21170 sw-cp-server 10u IPv6 116939 0t0 TCP *:cddbp-alt (LISTEN)

 

[MarkM]

Try to telnet to it from your local machine;

Marks-MacBook-Pro:~ MarkyMark$ telnet plesk.wired-solutions.net 8443
Trying 107.189.48.141...
Connected to plesk.wired-solutions.net.
Escape character is '^]'.

 

[Bogdan1]

Macintosh:~ bogdandovgopol$ telnet 54.**.**.*** 8443
Trying 54.**.**.*** ...
telnet: connect to address 54.**.**.***: Connection refused
telnet: Unable to connect to remote host

 

[MarkM]

Check the OVH Firewall, that has to be it.

You do get bonus points for using a Mac

 

[Bogdan1]

Check the OVH Firewall, that has to be it.

You do get bonus points for using a Mac

Looks like there is nothing in OVH's firewall. I can only create.
As I said for some reason plesk preview working just fine except it's always(every click) logging out .

Thanks for the bonus points

 

[MarkM]

Damn, which repair options have you tried? plesk repair installation?

 

[Bogdan1]

This one:

• plesk repair all -y - Checks the Plesk installation and all Plesk services. The utility will run in the repair mode (the utility attempts to resolve any issues it detects).

 

[MarkM]

Alright, one more attempt, try flushing iptables;

[root@plesk ~]# iptables -F

 

[Bogdan1]

This one fixed it. Thanks