• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Resolved Plesk Rest API Error 500 (Create User)

BenjaminK

New Pleskian
Hey,

I am currently working on the automation of a system and want to have a user created via API.
Using Swagger to test the endpoints resulted in an error that I could not explain. The endpoint throws back a 500 Internal Error Code with the following content:

{
"code": 1002,
"message": ""
}

According to the documentation, this error deals with the attempt to create users multiple times, which is clearly not the case here.

Here again the whole request as CURL:

curl -X POST "myplesklink.com" -H "accept: application/json" -H "Content-Type: application/json" -d "{ \"id\": 1000, \"created\": \"2016-11-13\", \"name\" \"John Smith\", \"company\": \"Plesk\", \"login\": \"john-unit-test\", \"status\": 0, \"email\": \"[email protected]\", \"locale\": \"en-US\", \"guid\": \"18b78dd1-2b43-44f7-9599-56ccb56a85dc\", \"owner_login\": \"admin\", \"external_id\" \"link:12345\", \"description\": \"nice guy\", \"password\": \"setup\", \"type\": \"reseller\"}

You will also find the system data here:

{
"platform": "Unix",
"hostname": "myplesklink.com",
"guid": "some uuid",
"panel_version": "18.0.26",
"panel_revision": "f01f47b9bea31b4186ff330d137e1aea57bb084a",
"panel_build_date": "2020-04-10",
"panel_update_version": "0",
"extension_version": "1.4.2",
"extension_release": "142"
}

Many thanks in advance!
 
From the error code it seems to be the password that is not complex enough (you need to give a password that complies with the requirements set by policy)
 
Back
Top