Plesk Upgrade Failed - 9.2.1 to 9.2.2

[RoshanN]

Hello,

It appears that when upgrading plesk from version 9.2.1 to 9.2.2 we are getting the following error :-

--------------------------------------------------
ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: common_func.php3:168
db_query(string 'select `id`,`name`,`type`,`uri` from DashboardPreset where `id`=6')
1: class.Table.php:183
Table->select()
2: class.cObject.php:479
cObject->fetchAttrsFromTable_()
3: DashboardPreset.php:29
DashboardPreset->__construct(integer '6')
4: common_func.php3:3115
objectMaker(string 'DashboardPreset', integer '6', boolean false, NULL null)
5: common_func.php3:3124
objectMakerEx(string 'DashboardPreset', integer '6')
6: UserAdmin.php:205
UserAdmin->getDashboardCustomPreset()
7: Favorites.php:100
Favorites::renderFavoritesDropDown(boolean false)
8: class.Form.php:286
Form->assign()
9: AutoInstallerInstallForm.php:124
AutoInstallerInstallForm->assignComponent(object of type AutoInstallerRelease, object of type AutoInstallerComponent, boolean true, array)
10: AutoInstallerInstallForm.php:66
AutoInstallerInstallForm->assign(object of type AutoInstallerRelease, array, array, array, boolean false, boolean false, string '', boolean false)
11: autoinstaller_install.php:132
---------------------------------------------------------------------

Can any one please update if there are any ways to fix this issue. ?

Regards,
Roshan.

 

[IgorG]

It looks like psa database inconsistency for DashboardPreset table. Database correction is required there. If you can't correct it by yourself, please contact support team.