1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Plesk upgrade problems

Discussion in 'Plesk for Linux - 8.x and Older' started by spaceout, Feb 12, 2005.

  1. spaceout

    spaceout Basic Pleskian

    Mar 2, 2004
    Likes Received:
    I've been using Plesk now since version 5 now and although I don't seem to experience many of the really bad bugs I've read about during the upgrade process, there are a couple that occur pretty much every time and I just dont understand why they haven't been fixed yet.

    This is the most annoying bug that I've encountered. Almost every single upgrade since Plesk 5 has given me seemingly random cgi permission errors for many domains. It appears to effect scripts that need to write to a file. The file that is being written to always loses write permission. At first I thought it was effecting all folders/files that were chmod 777. However, it seems to only effect some and not others. Is there a fix for this that I've missed? I've read dozens of posts from people who have had this same problem.

    This last upgrade to 7.5.2 brought on a new problem for me that I haven't seen before. I have an e-commerce client that uses CyberSource for payment processing. After the upgrade, the CyberSource module that was installed on the server quit working. I've tried re-installing and it doesn't seem to work. I get the following error:

    "Can't load '/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi/auto/cybs/cybs.so' for module cybs: libspapache.so: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/XSLoader.pm line 83"

    The error says that it can't load "'/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi/auto/cybs/cybs.so" yet that file is there. Any ideas on this one?
  2. spush

    spush Guest

    This happened to me when I moved the cybs directory after compiling.

    In the new location, if you do "make clean" then "perl Makefile.PL; make; make install" the error goes away.