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Plesk user name changed

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by Plesk_kidv, Mar 2, 2011.

  1. Plesk_kidv

    Plesk_kidv Guest

    Hi everyone. Somehow the Plesk user name changed . Instead of using 'admin', 'administrator' has to be used to access the Plesk panel.

    If I try adding the admin user again through the Plesk page it says the user already exist. All of our other Plesk 10 servers work with the user name 'admin'. Just wanted to know how to switch the user name back .

  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    What sort of problem when you try login as admin?
    BTW, There is an ability to login to Plesk as admin with login and password of system superuser (root or administrator) in Plesk 10.x
  3. Plesk_kidv

    Plesk_kidv Guest

    I figured it out.

    Plesk was only saving my password up to the 14th character. So I was only able to log in as administrator using the full password but the Plesk user only had part of the password saved which is why it was telling me "username or password incorrect"

    I ran plesksrvclient.exe -get to see that the password was not complete. I just updated the password to a shorter one using plesksrvclient.exe