• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
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PLSK 10.4.4 - Missing parameter 'dirname' or previous parameter is empty.

boxmedia

New Pleskian
---------------------------------------------------------------
PLESK 10.4.4 (actual all MUs installed), Linux Debian Squeeze, 64 bit

PROBLEM
Caonnot remove customer via panel and/or system command:
/usr/local/psa/bin/customer -r username

STEPS TO REPRODUCE
Login into PLESK and remove a customer with a subscription
after clicking to the red X to delete the user the error message
"Missing parameter 'dirname' or previous parameter is empty." occours

ACTUAL RESULT
does not work

EXPECTED RESULT
customer is removed and deleted

ANY ADDITIONAL INFORMATION
direct raw output from the shell when i use the shell command customer -r username:

PleskUtilException: '/opt/psa/admin/bin/dirmng' '-r' failed with code 1.

stdout:
Missing parameter 'dirname' or previous parameter is empty.


stderr:
Missing parameter 'dirname' or previous parameter is empty.

file: /opt/psa/admin/plib/Service/Agent/Transport/Local/Exec.php
line: 98
code: 0
trace: #0 /opt/psa/admin/plib/Service/Agent/Transport/Local.php(58): Service_Agent_Transport_Local_Exec->process(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Log), Object(Service_Agent_Transport_LocalTransaction))
#1 /opt/psa/admin/plib/Service/Agent/Transport/Local.php(24): Service_Agent_Transport_Local->_command(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction), Object(Service_Agent_Log))
#2 /opt/psa/admin/plib/Service/Agent.php(133): Service_Agent_Transport_Local->process('288b422490d9641...', Array, Object(Service_Agent_Log))
#3 /opt/psa/admin/plib/Service/Apache/VhostStructure.php(22): Service_Agent->commit()
#4 /opt/psa/admin/plib/Service/Apache/VhostStructure.php(32): Service_Apache_VhostStructure::_callDirectoryStructureAdapter(' :::::::0', Array, Object(Db_Table_Row_ServiceNode))
#5 /opt/psa/admin/plib/Service/Apache/VhostManager.php(150): Service_Apache_VhostStructure::removeDirectories(Object(Service_Apache_VhostStructure_Custom), Object(Db_Table_Row_ServiceNode))
#6 /opt/psa/admin/plib/SubDomain.php(306): Service_Apache_VhostManager->removeWwwRoot(Object(SubDomain))
#7 /opt/psa/admin/plib/SubDomain.php(275): SubDomain->_removeWwwRoot()
#8 /opt/psa/admin/plib/SubDomainManager.php(272): SubDomain->delete()
#9 /opt/psa/admin/smb/application/library/Smb/Plesk/Bridge/Subdomain.php(587): SubDomainManager->delete()
#10 /opt/psa/admin/smb/application/library/Smb/Plesk/Bridge/Domain.php(598): Smb_Plesk_Bridge_Subdomain->delete()
#11 /opt/psa/admin/smb/application/library/Smb/Plesk/Bridge/Domain.php(588): Smb_Plesk_Bridge_Domain->_deleteSubdomains()
#12 /opt/psa/admin/plib/Plesk/Smb/Bridge/Domain.php(19): Smb_Plesk_Bridge_Domain->deleteLinkedParts()
#13 /opt/psa/admin/plib/BsDomain.php(548): Plesk_Smb_Bridge_Domain::deleteLinkedParts(60)
#14 /opt/psa/admin/plib/Webspace.php(835): BsDomain->delete()
#15 /opt/psa/admin/plib/BsDomain.php(927): Webspace->delete()
#16 /opt/psa/admin/plib/Client.php(684): BsDomain::mdeleteDomains(Array)
#17 /opt/psa/admin/plib/Client.php(728): Client->removeDomains()
#18 /opt/psa/admin/plib/api-common/cuClient.php(750): Client->remove()
#19 /opt/psa/admin/plib/api-common/cuClient.php(402): cuClient->cmdRemove('schoettner')
#20 /opt/psa/admin/plib/api-common/AbstractCuExecutor.php(21): cuClient->cuClient()
#21 /opt/psa/admin/plib/api-common/CuExecutor.php(29): AbstractCuExecutor->_execUtil('cuClient', NULL)
#22 /opt/psa/admin/plib/api-cli/CliUtilityRunner.php(18): CuExecutor->run()
#23 /opt/psa/admin/plib/api-cli/CliUtilityRunner.php(43): CliUtilityRunner->run()
#24 /opt/psa/admin/plib/api-cli/client.php(4): require_once('/opt/psa/admin/...')
#25 {main}

SUCCESS: The user account 'schoettner' was removed.

The SUCCESS message is wrong! The Customer is still there!

--------------------------------------------------------------
 
Try to use attached hotfix.
 

Attachments

  • VhostManager.zip
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