Poll ! What do you think of the support of SWSoft ?

[EuroMaverick]

Poll ! What do you think of the support of SWSoft ? Seems to me a lot of questions get asked, but never answered, but maybe that is just an incorrect feeling I have...

Questions here are about the SWSoft support in general, which means possible free support on the SWSoft hosted fora, paying support via contracts, direct questions asked to SWSoft by phone or e-mail, whatever.

Tell us what YOU think about the SWSoft support !

Regards,

Mav.

 

[EnterpriseIT]

Good idea. I think support need to know how many people they don't give a good responce to. I have had tickets pushed asside that were important to me that they deemed unimportant.

I don't want to be negative about their products as they are great, but the greatness of a company isn't it's product, it's the service behind the sale that counts all the way to the bank.