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pop3/imap login question: can distance increase traffic?

Sven L.

Regular Pleskian
hello,

as I mentioned in another post, I am having problems with a new customer, they usually consumed around 300MB bandwidth per month and suddenly, in past 48h. they consumed 8GB!

Statistics tell me it's all from pop3/imap access and I don't even know what I should be looking for.

I went to the maillog and I see they do a login every 3 seconds, even deep in the night. so I guess it's a smartphone

this new customer is from Marroc

here is a extract:

Sep 27 04:29:27 vps01 courier-pop3d: LOGIN, [email protected], ip=[<private>], port=[1649]
Sep 27 04:29:27 vps01 courier-pop3d: LOGOUT, [email protected], ip=[<private>], port=[1649], top=0, retr=0, rcvd=24, sent=6359, time=0
Sep 27 04:29:45 vps01 courier-pop3d: Connection, ip=[<private>]
Sep 27 04:29:45 vps01 courier-pop3d: LOGIN, [email protected], ip=[<private>], port=[3100]
Sep 27 04:29:45 vps01 courier-pop3d: LOGOUT, [email protected], ip=[<private>], port=[3100], top=0, retr=0, rcvd=24, sent=9858, time=0
Sep 27 04:29:53 vps01 courier-pop3d: Connection, ip=[<private>]
Sep 27 04:29:53 vps01 courier-pop3d: LOGIN, [email protected], ip=[<private>], port=[4139]
Sep 27 04:29:54 vps01 courier-pop3d: LOGOUT, [email protected], ip=[<private>], port=[4139], top=0, retr=0, rcvd=12, sent=39, time=1

NOTE: my server is in the Netherlands
as you see, the two users from .ma (aka: Marroc) are doing connections. they do this every 3 seconds even at night.
but I have other customers who do the same, and they don't have a bandwidth problem

so, what I am seeing here is, the two Marroc accounts do a connection and send 5-10K of info everytime, while the Spanish users only send 25-100 bytes
that is a huge difference, but I have no clue what would be the cause of this...

so my question is:
would it be possible that, due being so far away, paquets travel over more routers and do more checks, generating much more traffic just for a login/logout process?
 
IMO, highly unlikely. While being far away may increase TCP packet retransmissions, increasing real bandwidth usage, this will not be visible in logs (since IMAP/POP3 server shouldn't be aware of retransmissions at all - this is kernel TCP stack work).

I think the issue is rather in mail client that is being used. Or maybe mailbox has a lot of mails, so its listing is too heavy. Judging by rcvd count client did not send many commands.
 
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